Supv, Onsite Services - BEAUMONT, TX

Grainger Businesses • Beaumont, TX

3d • Hybrid

About The Position

W.W. Grainger, Inc. is a leading broad line distributor with operations primarily in North America and Japan. At Grainger, We Keep the World Working® by serving more than 4.6 million customers worldwide with maintenance, repair and operating (MRO) products and value-added solutions delivered through innovative technology and deep customer expertise. Known for its commitment to service and purpose-driven culture, the Company reported 2025 revenue of $17.9 billion. The Supervisor Onsite Services leads a team and oversees all Onsite services (KeepStock - our customer managed inventory solution) within a specific geography and customers. Ensure execution of the onsite services activities through demonstrated leadership in the areas of talent excellence, customer service, sales growth, and cost to serve.

Requirements

• 3+ years relevant experience of retail, manufacturing or industrial business experience ideally with some leadership experience.
• Understanding of financial and economic concepts to perform the P&L tasks.
• Situational leadership experience in a matrixed environment and lead others not directly within span of control
• Experience building and sustaining partnerships and teams.
• Strength in process improvement, ownership and control and project management.

Responsibilities

• Coach a team of 4-9 Onsite Representative and Specialists to maintain customer accounts within in a geography or customer and stock and organize products on time using essential tools and metrics
• Select, coach, and retain a diverse team
• Set the example and coach leaders in their understanding and commitment to live the Grainger values while creating positive team member engagement
• Manage KeepStock projects in the service geography focused on improving productivity and profitability of the KeepStock offering.
• Ensure proper solutions and resources are being offered/deployed to customers.
• Partner with the sales team, providing expertise in Keepstock offer to help sales team to exceed incremental sales growth expectations to meet Return on investment for KeepStock sites.
• Maintain customer relationships and partner with the sales & branch teams to identify and address service opportunities.
• Be a strong KeepStock advocate by building an internal network with local Customer Service, Sales, Supply Chain and Consulting collaborators

Benefits

• Medical, dental, vision, and life insurance plans with coverage starting on day one
• 6 free sessions each year with a licensed therapist to support your emotional wellbeing.
• 18 paid time off (PTO) days annually for full-time employees
• 6 company holidays per year.
• 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
• Employee discounts
• Tuition reimbursement
• Student loan refinancing
• Free access to financial counseling, education, and tools.
• Maternity support programs
• Nursing benefits
• Up to 14 weeks paid leave for birth parents
• Up to 4 weeks paid leave for non-birth parents.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed