Supervisor of Patient Access
About The Position
R1 is a leading provider of technology-enabled revenue cycle management services which transform and solve challenges across health systems, hospitals, and physician practices. Headquartered in Salt Lake City, UT, R1 is publicly traded organization with employees throughout the US and international locations. At R1 RCM, we deliver innovative solutions by bringing together the best people and technologies that enable providers to simplify the healthcare experience. Our mission is to be the one trusted partner to manage revenue, so providers and patients can focus on what matters most. Our 22,000+ global associates are given valuable opportunities to contribute, innovate, and create meaningful work that makes an impact in the communities we serve around the world. Interested? Learn more, visit: r1rcm.com/careers. To thrive as a Patient Access Supervisor, you’ll be providing exceptional leadership experience in a supervisory role. You will have a broad understanding of daily Patient Access functions and operations. Experience coordinating processes and procedures to ensure efficient patient processing. In addition, having client executive presence and cross functional operational strategy; with an emphasis on process improvement and quality enhancement.
Requirements
- Experience in Patient Access or patient facing roles within a hospital environment.
Nice To Haves
- At least three years preferred experience in hospital Admissions, Business Office, or Physician Office Management.
Responsibilities
- Assesses staffing patterns and schedules to optimize departmental resources and productivity.
- Develops and implements a quality assurance program.
- Tracks and reports quality assurance results to leadership and makes recommendations for improvements.
- Keeps abreast of insurance company changes and updates.
- Delegates and assigns work commensurate with knowledge, skills and experience, and assures the work is performed appropriately.
- Empowers associates to show creativity and innovation to improve operations and develop solutions to problems.
- Maintain constant 24/7 supervisory access for associates as well as hospital administration by rotating call between supervisors.
Benefits
- annual bonus plan
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
