Supervisor of Interactive Technology and AV

Denver Museum of Nature & Science•Denver, CO

5d•Onsite

About The Position

The Denver Museum of Nature & Science is seeking a Supervisor to lead its Creative Tech Interactive Technology and AV team. This role involves overseeing Exhibit Technicians and Event Technicians who maintain exhibits, while also remaining hands-on with prototyping new interactives, troubleshooting, and stepping in when expertise is needed. The position offers a blend of technical work and leadership, including reviewing schematics, coaching technicians, coordinating event coverage, and briefing leadership. The supervisor will lead prototyping and design decisions for new exhibits from concept to completion, and will be responsible for growing and managing a small team, focusing on training, development, respect, professionalism, communication, and follow-through. The museum is expanding its technical capabilities and taking on larger projects, seeking a supervisor eager to contribute to the growth of both the team and the work over the coming years.

Requirements

2 years' experience diagnosing and resolving mechanical and electronic issues.
2 years' experience with audio-visual equipment such as video projectors, monitors, touch screens, digital cameras, mixing consoles, and microphones.
2 years' experience operating hand and power tools in a commercial/industrial environment.
1 year's experience with room automation systems.
1 year’s experience supervising or overseeing the work of a team.
Available to work evenings and weekends as needed.
Able to occasionally travel to remote locations.

Nice To Haves

Experience with microcontroller-based prototyping (Arduino, ESP32, Raspberry Pi, or similar) and AV/show control platforms (Q-Sys, Crestron, AMX, Biamp Tesira, Dante, EOS, or similar), sufficient to troubleshoot directly alongside your team.
Experience programming lighting control systems (Paradigm, Mosaic, or comparable platforms).
Experience leading small teams through projects to completion, coordinating resources and budget.
A systematic troubleshooter who can walk an unfamiliar problem through to a fix and explain the reasoning to others.
Someone who teaches well — documentation and knowledge-sharing are part of the job, not an afterthought.
Comfortable communicating with outside vendors, contractors, and exhibit lenders to keep deliverables clear.
Experience with prototyping design tools and methodologies.
Experienced exhibit or AV technicians ready to move into a lead or supervisory role.
Theater technicians (back of house — sound, lighting, rigging, scenic, production) with team-lead experience.
Production or AV managers from live event, broadcast, or corporate environments.
People who've supervised makers, hackers, or technical-trades teams and taught themselves the rest.
Demonstrable skill and leadership are valued over a formal degree.

Responsibilities

Lead prototyping and design for new interactive exhibits, from concept through installation.
Review schematics and construction documents to ensure new builds meet current standards.
Oversee daily startup, shutdown, and documentation for all exhibits (permanent and traveling).
Keep management and stakeholders informed on project status and metrics.
Troubleshoot electro-mechanical, microcontroller, and PC-based interactives, AV systems, and lighting.
Jump in directly when the team needs a second set of hands or expertise.
Maintain and support planetarium, giant screen theater, and laser show systems, including projection, audio, and control systems.
Manage digital content ingestion, testing, and playback.
Set up, run, and troubleshoot AV, lighting, and video switching for events and venue reconfigurations.
Hire, supervise, and develop Exhibit Technicians and Event Technicians.
Set expectations, coach performance, manage schedules and on-call coverage, and maintain team morale and culture.
Coordinate technical needs for incoming and outgoing temporary exhibits.
Manage purchasing for exhibit technology.
Represent Creative Tech across the museum.
Collaborate with curators, educators, exhibit designers, and other departments on shared priorities.
Champion the museum's Inclusion strategy.