Supervisor of Interactive Technology and AV
About The Position
We're hiring a Supervisor to lead our Creative Tech Interactive Technology and AV team at the Denver Museum of Nature & Science. You'll oversee the Exhibit Technicians and Event Technicians who keep our exhibits alive, and you'll still be hands-on: prototyping new interactives, walking the floor, and stepping in when a problem needs an expert. This role offers the best of both worlds – real technical work and real ownership. Opportunities to lead prototyping and design decisions for new exhibits from concept through completion, not just execution. You'll grow and manage a small, tight team - training, and developing the people who keep every gallery and venue running. We're rebuilding bench depth and taking on bigger projects, and we want a supervisor who's excited about growing both the team and the work over the next several years.
Requirements
- 2 years' experience diagnosing and resolving mechanical and electronic issues
- 2 years' experience with audio-visual equipment such as video projectors, monitors, touch screens, digital cameras, mixing consoles, and microphones
- 2 years' experience operating hand and power tools in a commercial/industrial environment
- 1 year's experience with room automation systems
- 1 year’s experience supervising or overseeing the work of a team
- Available to work evenings and weekends as needed
- Able to occasionally travel to remote locations
Nice To Haves
- Experience with microcontroller-based prototyping (Arduino, ESP32, Raspberry Pi, or similar) and AV/show control platforms (Q-Sys, Crestron, AMX, Biamp Tesira, Dante, EOS, or similar), sufficient to troubleshoot directly alongside your team
- Experience programming lighting control systems (Paradigm, Mosaic, or comparable platforms)
- Experience leading small teams through projects to completion, coordinating resources and budget
- A systematic troubleshooter who can walk an unfamiliar problem through to a fix and explain the reasoning to others
- Someone who teaches well — documentation and knowledge-sharing are part of the job, not an afterthought
- Comfortable communicating with outside vendors, contractors, and exhibit lenders to keep deliverables clear
- Experience with prototyping design tools and methodologies
Responsibilities
- Lead prototyping and design for new interactive exhibits, from concept through installation, and review schematics and construction documents to make sure new builds meet current standards
- Oversee daily startup, shutdown, and documentation for every exhibit — permanent and traveling — and keep management and stakeholders informed on project status and metrics
- Troubleshoot electro-mechanical, microcontroller, and PC-based interactives, AV systems, and lighting, and jump in directly when your team needs a second set of hands or expertise
- Maintain and support planetarium, giant screen theater, and laser show systems, including projection, audio, and control systems, and manage digital content ingestion, testing, and playback
- Set up, run, and troubleshoot AV, lighting, and video switching for events and venue reconfigurations
- Hire, supervise, and develop the Exhibit Technicians and Event Technicians — set expectations, coach performance, manage schedules and on-call coverage, and keep team morale and culture strong
- Coordinate technical needs for incoming and outgoing temporary exhibits, and manage purchasing for exhibit technology
- Represent Creative Tech across the museum — collaborate with curators, educators, exhibit designers, and other departments on shared priorities, and champion the museum's Inclusion strategy
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
