Supervisor of Inpatient Services Attendants and Administrative Assistants
About The Position
The Supervisor of Inpatient Services Attendants and Administrative Assistants (Supervisor, ISATT) is a key leadership role within the Inpatient Services department at MSPCA-Angell. This position oversees the daily operations, performance, and development of both Inpatient Services Attendants and the Administrative Assistant team. The supervisor works closely with inpatient department leadership, veterinary technicians and assistants, veterinarians, and other departments and their leadership to coordinate patient care, maintain efficient workflows, and ensure a safe, organized, and compassionate environment for patients, clients, and staff. The ideal candidate is a visible, hands-on leader who can balance patient-care priorities with administrative responsibilities while supporting and developing a high-performing team. Responsibilities of this Supervisor include, but are not limited to: overseeing the training and ongoing support of our department Leads, assisting with scheduling, payroll, and regular staff check ins, and creating, updating, and implementing additional training resources for the team. This position will also include monitoring training progress of staff and offering ongoing educational opportunities. The Supervisor will demonstrate and live the organizational values of Compassion, Integrity, Collaboration, Excellence, Service and Positivity in carrying out day to day tasks as well as in interactions with all others.
Requirements
- At least one year of supervisory experience
- Excellent verbal and written communication skills
- Mandatory regular attendance and punctual presence
- Must be able to sit or stand for prolonged periods of time 67%-100% of scheduled shift
- Must be able to constantly move about within the hospital 67% - 100% of scheduled shift
- Must be able to perform repetitive motions with hands and arms, including answering telephone, typing on a keyboard, writing with a pen or marker 34-67% of scheduled shift
- Must be able to frequently lift items (up to 40lb.) from/to a shelf above eye level or below knee level 34%-67% of scheduled shift
Nice To Haves
- A minimum of 2 years experience within a clinical veterinary setting
- Include a cover letter showcasing your writing skills
Responsibilities
- Overseeing the training and ongoing support of department Leads
- Assisting with scheduling
- Assisting with payroll
- Conducting regular staff check-ins
- Creating, updating, and implementing additional training resources for the team
- Monitoring training progress of staff
- Offering ongoing educational opportunities
Benefits
- health insurance
- dental insurance
- life insurance
- 403(b) retirement plan
- tuition reimbursement
- paid holidays
- sick time
- vacation time
- employee discounts for pet health care
- free on-site parking
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
