Supervisor of Clinical Services
Encompass Medical Group•Independence, MO
•Hybrid
About The Position
Encompass Medical Group is a primary care provider group dedicated to the highest standards of healthcare excellence across its five offices in the Kansas City metro area. This full-time position, located in the Independence office, is responsible for providing administrative support and management assistance to the Office Manager, as well as organizational support for the clinic staff. The role acts as a liaison between staff, patients, affiliated facilities, and vendors.
Requirements
- RN/LPN license required
- Previous management experience in the medical field preferred
- Previous experience working in a clinical environment preferred
- Ability to establish and maintain effective working relationships with administrative personnel, peers, and patients
- Excellent computer skills to include Microsoft Word, Excel, Outlook, PowerPoint, and Access
- Effective oral and written communication skills
- Ability to prioritize multiple tasks and meet deadlines
- Superior organizational skills
Responsibilities
- Maintains confidentiality of all medical and administrative information.
- Assists the Office Manager with collecting and compiling information for monthly reports.
- Attends meetings as needed.
- Assists with compiling and recording payroll information, including updating employee time accruals in the absence of the Office Manager.
- Begins initial investigation into patient complaints in the absence of the Office Manager and reports directly to the Office Manager.
- Responsible for medical equipment supply ordering and periodic maintenance.
- Acts as a resource person for all office employees.
- Provides information and assistance to patients as needed.
- Disseminates appropriate information throughout the center as directed by the Office Manager.
- Conducts medical in-services and remedial training as needed.
- Attends to clinic emergencies and assists with transport as needed.
- Provides feedback to the Office Manager on the quality of clinical staff performance.
- Performs other duties as assigned or requested.
Benefits
- Competitive salary
- PTO
- Medical coverage
- Dental coverage
- Vision coverage
- Life insurance
- Long-term disability coverage
- 401(k) plan
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
