Supervisor, Clinical Services

Colla Health

3d • Remote

About The Position

The Supervisor of Clinical Services provides leadership and operational oversight for a team of Behavioral Health Care Managers (BHCMs) and Associate Behavioral Health Care Managers (ABHCMs) delivering brief therapeutic interventions in the Collaborative Care Model (CoCM) partnering with oncology practices. This role is responsible for supervising day-to-day operations, ensuring high-quality, evidence-based behavioral health interventions, coordinating closely with psychiatric consultants and oncology clinics, and optimizing patient outcomes in alignment with organizational and regulatory standards. The ideal candidate is an experienced behavioral health professional with demonstrated leadership skills, strong knowledge of the Collaborative Care Model, and a passion for supporting patients navigating the emotional and psychological challenges of cancer treatment.

Requirements

• Master’s degree in Social Work, Counseling, Psychology, or related field
• Active clinical license (e.g., LCSW, LPC, LMFT, or similar) in at least one state
• Minimum 3–5 years of behavioral health clinical experience
• Experience with the Collaborative Care Model, or behavioral health in medical settings
• Strong interpersonal, leadership, and organizational skills

Nice To Haves

• Experience in oncology, palliative care, or chronic disease behavioral health
• Familiarity with CoCM billing, documentation, and population health management tools

Responsibilities

• Train, supervise, and provide ongoing performance feedback to ABHCM / BHCMs
• Provide clinical and administrative guidance, including case consultation and support for complex cases
• Foster a collaborative, supportive team culture emphasizing evidence-based practices and professional development
• Provide mentorship for Associate BHCMs
• Ensure delivery of Collaborative Care services in alignment with CoCM principles, including systematic case review with psychiatric consultants, measurement-based care, and interdisciplinary team communication
• Support ABHCM / BHCMs in conducting comprehensive assessments, providing brief evidence-based interventions, and coordinating care with oncology teams
• Monitor caseloads, workflows, and program metrics to maintain efficiency and quality of care
• Serve as a liaison between behavioral health, oncology providers, and psychiatric consultants to promote seamless integration of services
• Monitor performance indicators to meet and improve Care Model outcomes, patient satisfaction, and individual performance metrics
• Ensure compliance with organizational policies, HIPAA, and all applicable regulations for behavioral health and oncology care settings
• Conduct chart audits and oversee documentation practices to support billing requirements and ensure compliance with CMS guidelines and other regulatory standards
• Provide input on clinical workflow development, resource allocation, and continuous improvement initiatives
• Participate in data collection and program evaluation to enhance patient outcomes and demonstrate program impact
• Collaborate with Outreach and Partner Success to identify behavioral health needs and expand access to integrated care
• Maintain a limited, active caseload of patients receiving care through the Collaborative Care Model
• Conduct comprehensive behavioral health assessments, deliver brief evidence-based interventions, and monitor treatment progress using measurement-based care
• Collaborate with psychiatric consultants, oncology teams, and other medical providers to coordinate care and ensure patient-centered treatment planning
• Serve as a clinical role model for ABHCM / BHCMs by demonstrating best practices in direct care delivery within oncology settings

Benefits

• Medical, dental, vision benefits
• Flexible PTO
• 401(k)
• Access to and mentorship from leading clinicians and experts in psycho-oncology and integrated behavioral health

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level