Supervisor Nutrition Services

Advocate Health and Hospitals Corporation • Concord, NC

3d

About The Position

The Supervisor Nutrition Services role oversees meal service operations and patient services quality. The supervisor adjusts schedules to maintain optimal meal service when employees are unable to report to work; monitors refrigeration, freezer, dish machine, and food temperatures; and takes immediate corrective action when standards are not met. The role also ensures cleanliness of patient services areas and equipment, supports patient service recovery, and communicates actions and follow-up needs to the manager. The supervisor performs quality checks, contributes input to employee reviews and appraisals, and maintains working knowledge of modified diets used across the system.

This is a full-time, benefits-eligible position scheduled for 40 hours per week. The schedule varies and includes nights, weekends, holidays, and flexibility. The listed pay range is $21.85–$32.80 per hour. The role requires a high school diploma or GED, or equivalent experience and training, and involves extensive standing and walking, repetitive movements, and lifting or carrying objects.

Requirements

• High school diploma or GED, or equivalent experience and training.
• Ability to lift up to 50 pounds, with frequent lifting and/or carrying of objects weighing up to 25 pounds.
• Ability to perform repetitive motions such as turning, bending, lifting, pushing, pulling, and twisting.
• Ability to stand for extensive periods and walk extensively.

Responsibilities

• Adjusts schedules to ensure optimal meal service when employees are unable to report to work.
• Monitors refrigeration and freezer temperatures, dish machine temperatures, and food temperatures; takes immediate corrective action when standards are not met.
• Ensures cleanliness of patient services areas and equipment.
• Performs patient service recovery and informs the manager of actions taken and follow-up measures needed to ensure patient satisfaction.
• Performs quality checks, including tray accuracy checks, test trays, meal rounds, and AIDET audits.
• Provides input for introductory reviews and annual performance appraisals.
• Maintains working knowledge of modified diets in use at the System.

Benefits

• Paid Time Off programs
• Medical, dental, vision, life, and short- and long-term disability benefits
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Adoption assistance
• Paid parental leave
• Defined contribution retirement plans with employer match
• Financial wellness programs
• Educational Assistance Program
• Career development programs
• Potential shift and on-call premium pay
• Potential incentive pay for select positions
• Opportunity for annual increases based on performance

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED