Join one of the nation’s leading healthcare systems! Baystate Health, a nationally recognized leader in healthcare quality, safety, and innovation and home to Baystate Wing Hospital, is seeking an experienced Clinical Operations Supervisor to join our collaborative nursing leadership team. The Clinical Operations Supervisor is a valuable resource for nursing and non-nursing staff across the hospital. They possess the authority to make critical decisions in nursing practice in accordance with the Nursing Practice Act of Massachusetts, following established policies at the unit, department, and hospital levels. In emergency situations, they have the power to make broader decisions and collaborate with the Administrator-On-Call (AOC), even accessing additional resources as needed. This role is dedicated to ensuring high-quality and safe patient care, with a focus on achieving zero patient harm. They actively monitor and promote best practices aligned with national patient safety goals and the Patient Care Services (PCS) initiatives at Baystate Franklin, emphasizing safe care transitions, nursing-sensitive indicators, and positive patient and family experiences. What Makes Wing Hospital Unique This beautifully renovated 74- bed community hospital offers 24-hour emergency care and a broad range of inpatient and outpatient services. Wing brings the cutting-edge technology, professional patient care and fulfilling nursing careers that Baystate Health is known for, to the smaller communities of the Palmer MA region.
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Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree