NURSING SUPERVISOR

Arizona Department of AdministrationPhoenix, AZ
$80,000 - $87,000Onsite

About The Position

The Department of Economic Security, Division of Developmental Disabilities (DDD), is seeking an experienced and highly motivated individual to join our team as a Nursing Supervisor. DDD provides individuals with developmental disabilities and their families, services and supports that are flexible, high quality, and member-driven. These services provide individuals with opportunities to exercise their rights and responsibilities of independent decision-making and engagement in the community. Applicants for this position cannot be licensed or certified by the DDD Office of Licensing, Certification and Regulation, cannot have a principal interest in or have a spouse or close family with principal interest in a DDD Qualified Vendor Agreement, and cannot be employed or subcontracted by a DDD Qualified Vendor.

Requirements

  • Knowledge in applicable laws, rules, policies, procedures, and standards related to acute care delivery, nursing scope of practice, and quality management
  • Knowledge in Arizona Health Care Cost Containment System (AHCCCS), Department of Health Services (DHS), and Centers for Medicare and Medicaid rules and regulations.
  • Knowledge in Project management principles.
  • Knowledge in Professional report and technical writing principles.
  • Knowledge in General laws and reporting regulations for abuse and neglect of vulnerable populations.
  • Knowledge in Health care issues and standards of care for vulnerable populations including developmentally disabled and/or those receiving long-term care services.
  • Knowledge in Behavioral health care issues and standards of care.
  • Skills in Technological skills including use of databases, Microsoft Office products, email, and electronic referral and verification sources.
  • Skills in Research and analysis.
  • Skills in Oral and written communication
  • Skills in Personal planning, organization, and time management
  • Skills in Medical chart review
  • Skills in Nursing processes including assessment, monitoring, and evaluation
  • Skills in Strong interpersonal skills in order to effectively relate to AHCCCS members, their families, and Agency stakeholders
  • Skills in Analyze problems and develop effective plans for corrective action
  • Ability to Interpret rules, laws, and policies and apply them to unique case circumstances
  • Ability to Work in a fast-paced environment
  • Ability to Organize, prioritize, and track files and information from various sources
  • Ability to Work independently and with a variety of internal and external customers
  • Ability to Think critically, organize workflow, and modify existing processes with minimal supervision
  • Ability to Accommodate changing requirements or standards
  • Ability to Lead and supervise a diverse workforce
  • Possession of a current license to practice as a registered nurse in the State of Arizona.

Nice To Haves

  • Clinical supervision experience to include one (1) year of experience working with the Intellectual Disability population.

Responsibilities

  • Receives, researches, documents, and resolves quality-of-care issues using the Division's standardized processes. Ensures the District QA teams complete thorough, timely, and member-centric investigations. Ensures all quality-of-care investigations are conducted with dignity and respect, with a focus on the unique situations and special health care needs of the member.
  • Conducts tracking and trending of member, service site, provider, and Division concerns. Ensures appropriate follow-up and corrective actions are established and monitored through resolution. Appropriately elevates cases and/or trend concerns to Quality Management senior leadership.
  • Conducts on-site Health & Safety visits and telephone/video communications with members during investigations. Addresses all identified needs/concerns and ensures appropriate care coordination, as applicable. Initiates appropriate referrals to oversight and protective service agencies as applicable. Maintains all necessary documentation to support casework. Requests appropriate documentation for case reviews and ensures maintenance of comprehensive case records to support allegation review and substantiation level.
  • Responsible for all duties/responsibilities for the supervision of staff. Includes hiring, training, 1:1 meetings, coaching, day-to-day oversight, completing Performance Appraisals, authorizing leave, approving ETE Time Cards, etc.
  • Participates in operational reviews, technical assistance, and focused studies/reviews to ensure compliance with contract and policy requirements. Ensures all work is completed in alignment with Division and AHCCCS policies to promote an "audit-ready" unit. Completes other duties as assigned.

Benefits

  • Affordable medical, dental, life, and short-term disability insurance plans
  • Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
  • 10 paid holidays per year
  • Paid vacation and sick time
  • Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child.
  • Deferred compensation plan
  • Wellness plans
  • Tuition Reimbursement
  • Stipend Opportunities
  • Infant at Work Program
  • Rideshare and Public Transit Subsidy
  • Career Advancement & Employee Development Opportunities
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