Supervisor Nursing Behavioral Health Intake
About The Position
This position provides work direction to staff, coordinating resources for efficient support of procedures, day-to-day operations, and patient flow through the department. The role promotes an environment conducive to quality patient care, advocates for patient and staff rights, and fosters communication among patients, families, hospital departments, and medical staff. The Supervisor acts as a liaison between medical and nursing staff, serving as a problem solver and mediator. They develop and maintain effective relationships, evaluate patient care quality, ensure compliance with policies and procedures, and collaborate on process improvement. This role also serves as a clinical resource, develops orientation and continuing education programs, and provides input on equipment and budget needs. Additionally, the Supervisor supports Shared Leadership functions, performs human resources responsibilities including coaching and performance reviews, and ensures adherence to the organization's Code of Ethical Conduct. The position requires the ability to provide age-appropriate care based on knowledge of growth and development across the lifespan.
Requirements
- Registered Nurse license issued by the state in which the team member practices.
- Bachelor's Degree in Nursing.
- Typically requires 3 years of experience in an inpatient nursing unit environment.
- Excellent interpersonal, communication, and problem solving skills necessary.
- Ability to handle multiple demands simultaneously.
Responsibilities
- Provides work direction to the staff with clear responsibility for the coordination of resources to efficiently support procedures, day-to-day operations and the smooth flow of patients through the department.
- Promotes an environment conducive to the delivery of quality patient care. Advocates for rights of patients and staff.
- Promotes communication among patients, families, hospital departments, and medical staff to optimize the interdependence of all team members. Coordinates the needs of physicians and acts as liaison between the medical staff and the nursing staff by serving as a problem solver and mediator.
- Develops and maintains effective intra- and inter-departmental relationships. Facilitates positive communication with medical supply companies and their representatives.
- Evaluates the quality of patient care provided in the specialty area through collaboration with unit and organization resource people. Ensures policies and procedures are in compliance with those of the medical center, the nursing department, and regulatory agencies.
- In collaboration with the manager, conducts ongoing process improvement.
- Serves as a clinical resource contact for patients, families, nursing staff, other health care members and external agencies.
- In collaboration with departmental and organizational staff, develops department orientation and continuing education programs for all staff. Teaches and guides staff. Assists with various teaching programs.
- Provides input regarding equipment/supply needs, renovations, and environmental issues in preparation of operating and capital equipment budgets.
- Supports Shared Leadership and its functions related to Nursing Evaluation, Peer Review, Policy/Procedures, and Standards of Nursing Practice.
- Performs human resources responsibilities for staff which includes coaching on performance, completes performance reviews and overall staff morale. Recommends hiring, compensation changes, promotions, corrective action decisions, and terminations.
- Responsible for understanding and adhering to the organization's Code of Ethical Conduct and for ensuring that personal actions, and the actions of employees supervised, comply with the policies, regulations and laws applicable to the organization's business.
- Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures. Age-specific information is developed further in the departmental job standards.
Benefits
- Comprehensive suite of Total Rewards
- Benefits and well-being programs
- Competitive compensation
- Generous retirement offerings
- Programs that invest in your career development
- Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
- Premium pay such as shift, on call, and more based on a teammate's job
- Incentive pay for select positions
- Opportunity for annual increases based on performance
- Paid Time Off programs
- Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
- Flexible Spending Accounts for eligible health care and dependent care expenses
- Family benefits such as adoption assistance and paid parental leave
- Defined contribution retirement plans with employer match and other financial wellness programs
- Educational Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
