Supervisor, Municipal Law Enforcement

Town of Caledon•Caledon, ON

3h•Hybrid

About The Position

The Town of Caledon is seeking an experienced professional to oversee the day-to-day operations of the Municipal Law Enforcement staff and municipal licensing. This leadership role involves directing the operations of municipal law enforcement services, which encompass numerous municipal By-laws, as well as Parking and Animal Enforcement Services. The successful candidate will interpret and advise staff on executing appropriate actions based on legislative and regulatory authorities, by-law requirements, standard practices, and departmental policies. This position requires collaboration with other departmental management teams to align programs and services with Council's strategic initiatives and the corporate mission, vision, and values. The role is integral to the Division, providing direct engagement with clients, ensuring service requests are investigated, and reviewing permit applications for expeditious processing, all of which are critical to the overall effectiveness and efficiency of the Municipal Law Enforcement team's service delivery.

Requirements

Post-secondary diploma in Law and Security Administration, public administration, or equivalent combination of education and experience.
Minimum of five (5) years related experience in municipal By-law enforcement or provincial equivalencies.
Minimum of two (2) years leadership experience.
Demonstrated knowledge and experience in court processes including Administrative Monetary Penalty System (AMPS).
Experience appearing as a witness in court and in front of quasi-judicial bodies.
Excellent verbal and written communication skills, including the ability to communicate with internal partners, Council members, Town senior leadership, and members of the public accurately, tactfully, and convincingly.
Satisfactory passing of a criminal record check.
Proof of qualifications.

Nice To Haves

Certification with Municipal Law Enforcement Officers Association (MLEOA) and/or the Ontario Association of Property Standards Officer (OAPSO).

Responsibilities

Supervision of MLEO1’s on designated platoons, working alongside officers on day/afternoon/night shifts to accommodate 24/7 coverage.
Motivating and leading staff by example through supporting investigative complaints/files.
Ensuring MLE Officers complete investigations on by-law and licensing violations and prepare closing reports for management.
Leading issue resolution initiatives arising from any complaint and/or inquiry.
Preparing and reviewing Prosecution Briefs in accordance with industry standards to ensure successful prosecution.
Conducting regular audits of Officers’ files and notes.
Establishing and coordinating processes to ensure understanding and compliance of Town By-laws and licensing.
Overseeing and ensuring that all permit processes are carried out in accordance with applicable Town By-laws.
Supervising in-house and contracted staff assigned to perform work and activities within the scope of their roles.
Working with HR on hiring, performance evaluation, discipline, etc.
Providing input on the career development of assigned staff, including technical direction, training recommendations, coaching, and mentoring.
Performing additional duties and undertaking special projects as assigned.