Job ID #31925: Municipal Law Enforcement Officer PT

City of Hamilton•Hamilton, ON

7d•Onsite

About The Position

This is a temporary part-time position for up to 12 months. The Municipal Law Enforcement Officer reports to the Supervisor of Operations and Enforcement and is responsible for investigating and enforcing City of Hamilton By-Laws. This includes by-laws related to Property Standards, Yard Maintenance, Zoning, Noise, Heat, Vital Services, Renovation License and Relocation, Safe Apartment Buildings, and other related by-laws. The role also involves investigating and enforcing Council-directed projects such as Public Works Infill Closure Enforcement and Parks (Waterfall Enforcement). The position requires reviewing, investigating, and resolving inquiries and complaints, conducting field investigations, issuing orders and penalties, preparing reports, and liaising with other agencies. The officer will also be responsible for maintaining records, providing evidence in court, and operating various equipment. The role involves working in diverse conditions, including inclement weather, and requires the use of a vehicle equipped with a laptop for data entry and retrieval. The officer must adhere to health and safety legislation and corporate policies.

Requirements

Previous law enforcement experience or completion of relevant education such as Protection, Security and Investigation administration or Police Foundations.
Knowledge of the Ontario Building Code would be an asset.
Completion of the Ontario Property Standards Association of Ontario Basic Course (Level I), or the ability to complete within one year in the position.
Completion of the Intermediate Course (Level II) or the ability to complete the course within two years in the position and the ability to complete the Advanced Course (Level III) and become certified within three years in the position.
Successful completion of the Municipal Law Enforcement Officer’s Association’s Foundations and Advance courses would be an asset.
The ability to interpret and apply legislation.
Training in mediation or dispute resolution.
Demonstrated ability to communicate effectively with the public, peers, supervisory staff, other departments and other agencies, both verbally and in written form, in responding to inquiries and/or complaints.
The ability to act in a confident and professional manner under stressful situations while exercising good judgement, including providing evidence in court, and responds promptly to customer needs.
Demonstrated ability to conduct investigations/inspections including the preparation of written reports, briefs, evidence and other related documents and correspondence in a fast-paced working environment.
Experience working in a computerized environment with a working knowledge of computer applications such as Microsoft Office including Outlook, and Word.
Previous experience with database management software such as POSSE or Microsoft Teams would be an asset.
Must possess and maintain a valid Class "G" Driver's License in the Province of Ontario and a point-free driving record and/or record found satisfactory to the City of Hamilton and proof thereof is required after hire.
As a condition of employment, the successful candidate(s) will be required to obtain a satisfactory Criminal Reference Check at their own expense, prior to beginning work in this position.

Nice To Haves

Knowledge of the Ontario Building Code
Preference will be given to candidates that have completed the Basic Course (Level 1).
Successful completion of the Municipal Law Enforcement Officer’s Association’s Foundations and Advance courses
Previous experience with database management software such as POSSE or Microsoft Teams

Responsibilities

Investigates and enforces City of Hamilton By-laws such as Property Standards, Yard Maintenance, Zoning, Noise, Heat, Vital Services, Renovation License and Relocation By-Law, Safe Apartment Building By-Law and all other City of Hamilton related by-laws.
Reviews, investigates and resolves related inquiries and complaints.
Investigates and enforces Council directed projects including Public Works Infill Closure Enforcement and Parks (Waterfall Enforcement).
Investigates and analyzes assigned inquiries/complaints to determine if it indicates a potential/actual violation.
Investigates observed by-law related issues and/or actual/potential violations to proactively enforce by-law requirements.
Conducts field investigations including proactive and reactive site visits, patrolling on foot at times on uneven terrain, slopes, standing and walking for lengths of time, speaking with multiple individuals who may be defiant to compliance; educating and enforcing.
Utilizes policy/procedure to interpret and apply the appropriate by-law to ensure enforcement/compliance.
Takes appropriate action based on investigative results and policies and procedures including issuing orders, Administrative Penalty Notices, POA tickets and summonses.
Identifies and makes recommendations for management approval where enforcement includes consideration of other relevant factors such as evidence presented, history and timeframe for compliance.
Completes written and/or verbal reports and correspondence.
Contacts and/or liaises with other regulatory agencies or bodies such as the Ministry of the Environment, Conservation and Parks, Hamilton Police Services and/or other departments to affect a resolution, to report issues outside the City’s jurisdiction and/or to clarify enforcement related policy/procedure.
Inputs and retrieves complaint and inspections related data through use of a vehicle equipped laptop acting as a mobile work station, with limited time spent working in an office environment.
Maintains paper and computerized records for investigations, interviews and inspections such as investigations notebook.
Prepares, collects and gives evidence in court and/or in License and Property Standards Committee meetings and acts as witness for related Landlord Tenant Board hearings as summoned.
Provides feedback on by-law amendments and/or policy/procedural changes.
Operates equipment such as a two-way radio, cell phone, thermograph, noise meter, computer, digital camera and basic construction measuring tools and accessories to ensure the complete and accurate reflection of inspection reports and evidence.
Drives a vehicle to complete investigations/inspections and attends other agencies, offices and court.
Works in accordance with the provisions of applicable Health and Safety legislation and all City of Hamilton corporate and departmental policies and procedures related to Occupational Health and Safety.
Performs other duties as assigned which are directly related to the major responsibilities of the job.