Supervisor, Mobile Integrated Health Clinical Development

Medavie•Chatham, ON

11d•Onsite

About The Position

Medavie Health Services Ontario is seeking a Supervisor, Mobile Integrated Health (MIH) Clinical Development for Chatham-Kent EMS. This role is responsible for developing, delivering, and supporting clinical education within the MIH and Operational divisions to meet and exceed contractual and corporate expectations in patient care and paramedic training. The ideal candidate will have a broad knowledge of adult learning, curriculum design/delivery, and Quality Management. This is a full-time, permanent, non-unionized role based in Chatham, Ontario.

Requirements

Completed an approved paramedic training program and currently certified as a paramedic in the province of Ontario, including IV certification
Possess a valid Class F driver’s license in good standing in Ontario (or equivalent)
Ability to exercise independent judgment and can problem solve with discretion
Committed to providing stellar levels of customer/patient service and have a passion for business growth within MHS
Possess and demonstrate leadership abilities with a proven track record for inspiring and motivating others
Skilled in leading and developing staff
Use a positive and creative approach to problem-solving
Possess outstanding communication, negotiating, and dispute resolution skills
Working knowledge of standard business computer programs (ie. Microsoft Office Suite)

Nice To Haves

Completed Community Paramedic training
Minimum of five (5) years experience working as a paramedic
Minimum of three years in a progressively responsible leadership role
Proven experience in paramedic leadership, information technology, finance, and human resources
A post-secondary education in adult education related to clinical quality and/or health administration or equivalent

Responsibilities

Participating and supporting all initiatives to foster a culture that focuses on patient safety and a safe working environment and demonstrates leadership by example
Monitoring the clinical care provided by MIH paramedics through chart reviews, incidents, reviews, and field evaluations
Develop curriculums for adult education within the clinical setting and deliver and coordinate delivery of such programs
Coordinating and delivering mandatory and continuing medical education (CME)
Demonstrating leadership to effectively coach and provide support to other colleagues
Conducting performance evaluation audits to identify training requirements
Overseeing CME programs for MIH paramedic staff and the public as required
Possessing superior conflict resolution skills, mediates conflict between employees and between the organization and external factors while developing and managing operational requirements working with staff helping them to achieve the goals of the organization
Participating in cross-training of other functional/business areas of the operation to build capacity and business continuity
Providing support to the MIH Manager, Community Paramedics and General Manager as required
Any other duties as assigned