Clinical Program Assistant - MOBILE HEALTH
About The Position
Under the direction of Clinical Pharmacy Leadership and Clinical Pharmacist, the Clinical Program Assistant will perform assigned tasks necessary to support comprehensive clinical pharmacy services and disease management programs provided by the Clinical Pharmacists. The Clinical Program Assistant will be organizing and collecting clinical information for the clinical pharmacy appointments and medication reconciliation process. Perform chart reviews to identify patients who may benefit from clinical pharmacy services based on a combination of medical and pharmacy triggers. Contact patients by phone to explain the purpose of the clinical pharmacy service and record information from the patient regarding their medications in preparation for the Clinical Pharmacists to review. Ensure patients leave clinical pharmacy visits with appropriate education materials, follow-up plans, and return appointments. Collect health outcome data and assemble reports as needed. Provide excellent customer service for our patients, health care providers, and other caregivers. Providence caregivers are not simply valued – they’re invaluable. Join our team at Providence Medical Group and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
Requirements
- Within 2 years of hire: Pharmacy Technician Certification
- 2 years of Healthcare experience in a clinic, retail pharmacy or other practice environment involving patient interaction.
Nice To Haves
- Successful completion of a pharmacy technician program
- Upon hire: Pharmacy Technician Certification Board Certification
- Experience working in Electronic medical records, preferably EPIC.
Responsibilities
- Organizing and collecting clinical information for clinical pharmacy appointments and medication reconciliation.
- Performing chart reviews to identify patients who may benefit from clinical pharmacy services.
- Contacting patients by phone to explain clinical pharmacy services and gather medication information.
- Ensuring patients receive appropriate education materials, follow-up plans, and return appointments after visits.
- Collecting health outcome data and assembling reports.
- Providing excellent customer service to patients, healthcare providers, and caregivers.
Benefits
- Best-in-class benefits uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
501-1,000 employees
