Supervisor, Meter - Maui

Hawaiian Electric Companies•Kahului, HI

7d•Hybrid

About The Position

The M RM SUBSTATION & METER METER Department of the P SUBSTATION & METER Division at Hawaiian Electric Company has 1 Management vacancy available. This role supervises and directs activities related to the Company’s revenue meters, providing expertise, training, and guidance to maintain electric meter operations. The position is responsible for supervising and directing the workforce in testing, installing, and removing all meters on the Company’s system. This includes administrative functions such as preparing performance appraisals, conducting interviews, disciplinary actions, and reviewing timecards. The role also involves ensuring the safety and training of all subordinates, serving as a contact person for field matters and quality assurance related to electric metering, assisting contractors and electricians with metering requirements, and helping customers with meter-related issues. The Supervisor will perform on-site field work, detect and deter meter diversion, maintain the meter record system, and develop and manage the O&M budget forecast for the section. Additionally, the role is responsible for ensuring the effective and efficient purchase and management of inventory for meters and metering equipment, and participating in Company emergency response activities as assigned.

Requirements

Thorough knowledge of the principles and theories of electrical engineering normally acquired through completion of advanced college level courses required for a BS degree in Electrical Engineering or related work experience.
Thorough knowledge of electric metering operations and meter work.
Knowledge of metering standards and national electrical code.
Apprenticeship program or equivalent experience.
Successful completion of a supervisory training course or its equivalent.
Thorough knowledge of policies and procedures contained in such documents as Company/Union agreement, Accident Prevention Manual, General Information Manual etc.
Working knowledge of personal computers and/or mainframe systems and related software applications (i.e.; spreadsheets, word processing etc.).
Excellent oral and written communication skills.
Organizational and planning skills to handle various projects/assignments.
Ability to handle difficult and/or sensitive issues while using tact, courtesy and discretion.
Supervisory/leadership skills and abilities to work with a variety of individuals occasionally dealing with sensitive, difficult or confrontational issues.
Ability to remain flexible in a demanding work environment and adapt to rapidly changing priorities.
Strong interpersonal skills to influence and persuade various groups or individuals.
Must have or be able to qualify for a State of Hawaii driver’s license.
Must meet the standards for driving positions stated in the Hiring Standards for Driving Positions policy.
Several years (5 or more) of experience in electrical engineering or extensive (10 or more years) related field work experience.

Responsibilities

Supervises, directs, and monitors work force activities to test, install and remove all meters on the Company’s system.
Prepares performance appraisals, conducts interviews, and handles disciplinary action.
Reviews timecards.
Ensures availability for emergencies after normal working hours.
Responsible for the safety and training of all under supervision.
Trains subordinates, directs and reviews their work, and provides refresher training.
Serves as contact person responsible for field matters and quality assurance related to electric metering.
Assists contractors and electricians in compliance with metering requirements.
Assists commercial and residential customers with issues related to meter compliance requirements, standards, and special problems.
Performs on-site field work.
Detects and deters meter diversion and provides evidence for just reimbursement from customers.
Maintains the meter record system.
Develops and manages the O&M budget forecast for the section.
Ensures that the inventory of meters and metering equipment is purchased, and managed effectively and efficiently.
Participates in Company emergency response activities as assigned.