Supvisor - Manufacturing

RR Donnelley•Timonium, MD

2d•$68,500 - $106,900

About The Position

The Supervisor - Manufacturing directs employees in the fulfillment department to support accurate, seamless operations across shifts, departments, and vendors. The role uses sound management principles to develop employees, skills, and processes. It oversees kitting/fulfillment and pick-pack activities; coordinates production and delivery with customer service, scheduling, manufacturing departments, other locations, and vendors; and plans and adjusts workflow based on business needs. The supervisor ensures departmental goals for safety, quality, continuous improvement, and key performance indicators are established and achieved, while maintaining knowledge of manufacturing processes, ISO requirements, standard operating procedures, equipment, safety, and other regulations. The role also supports employee relations and training, manages department spending and labor costs, reports on performance, and resolves process issues. RRD describes itself as a global provider of marketing, packaging, print, and supply chain solutions, with 32,000 employees across 28 countries and 22,000 clients. The national pay range for this role is $68,500–$106,900 per year; actual pay may vary based on factors including education, skills, experience, proficiency, performance, shift, and location. Benefits include medical, dental, and vision coverage, paid time off, disability and life insurance, 401(k) with match, tuition assistance, maternity leave, adoption assistance, and employer/partner discounts. Employment offers are contingent on successful background and drug screens.

Requirements

Broad technical knowledge in commercial print and/or fulfillment.
Demonstrated ability to manage people and direct work activities successfully.
Strong written and verbal communication skills and ability to communicate effectively at all organizational levels.
Knowledge of Windows applications, Microsoft Office products, and database systems.
Ability to learn and use new systems.
Process-focused approach and demonstrated ability to drive process improvement.
Flexibility to multitask, shift focus, and reprioritize as needed.
Ability to proactively approach problems and drive results.
At least 3 years of experience in comprehensive, multi-shift department management in a manufacturing environment.

Nice To Haves

Bachelor's degree in Business, Manufacturing, or a related field is preferred.
Experience in a printing or fulfillment environment is preferred.
Experience with WCSS, WBS, Monarch Foundation, DPrint, and FM Pro ship schedules is a plus.

Responsibilities

Supervise employees in the kitting/fulfillment and pick-pack departments.
Direct employee activities to ensure accurate communication and seamless operations across shifts, departments, the company, and vendors.
Promote employee efficiency and morale through leadership and sound management and human-relations practices.
Maintain knowledge of manufacturing processes, ISO requirements, standard operating procedures, continuous improvement, equipment, safety, and other regulatory requirements.
Coordinate with customer service, scheduling, manufacturing departments, other locations, and vendors to support timely production and delivery of customer products.
Plan and schedule departmental workflow and modify schedules as business needs change.
Organize work for efficient operations and establish and achieve departmental goals for safety, quality, continuous improvement, and KPIs.
Administer policies and procedures, recommend changes, follow positive employee-relations practices, and select or recommend candidates for hiring, promotion, recognition, discipline, or termination while maintaining appropriate documentation.
Track and control department expenditures and labor costs against budgets, and provide reporting and analysis to management.
Troubleshoot processes, work with team members to resolve issues, and request additional resources when necessary.
Promote a positive work environment, effective training programs, and adherence to ISO work instructions and procedures.
Coordinate with other departments to ensure work accuracy and timely shipment of products to customers.

Benefits

Medical, dental, and vision coverage
Paid time off
Disability insurance
401(k) with match
Life insurance
Voluntary supplemental insurance coverages
Tuition assistance
Maternity leave
Adoption assistance
Employer/partner discounts
Depending on the role, participation in a bonus, commission, or incentive program may be included in total compensation.