Supvisor - Manufacturing

RR Donnelley • Timonium, MD

1d

About The Position

Supervises and directs employees in the fulfillment department to ensure accurate, seamless operations within the organization and across shifts, departments, and vendors. Uses sound management principles and techniques to manage and develop talent, skills, and processes. Oversees kitting/fulfillment and pick-pack activities, plans and schedules departmental workflow, and works with customer service, scheduling, manufacturing departments, other locations, and vendors to ensure timely production and delivery of customer products. Maintains knowledge of manufacturing processes, ISO and SOP requirements, continuous improvement, equipment, safety, and other regulations. Establishes and monitors departmental goals for safety, quality, continuous improvement, and KPIs; administers policies and procedures; manages employee relations and staffing recommendations; controls labor costs and expenditures; and provides reporting and analysis to management. Promotes training, process improvement, accurate work, and timely customer shipments. The national pay range is $68,500 to $106,900 per year, with the actual offer varying based on factors including education, skills, experience, performance, shift, and location. Depending on the role, total compensation may also include a bonus, commission, or incentive program. Employment offers are contingent on successful completion of a pre-employment background check and drug screen.

Requirements

• Broad technical knowledge in the commercial print and/or fulfillment field.
• Demonstrated ability to manage people and direct work activities successfully.
• Strong written and verbal communication skills, including the ability to communicate effectively at all organizational levels.
• Knowledge of Windows applications, Microsoft Office products, and database systems.
• Ability to learn and leverage new systems.
• Process-focused approach and demonstrated ability to drive process improvement.
• Flexibility to multitask, shift focus, and reprioritize as situations dictate.
• Ability to proactively approach problems and drive for results.
• At least 3 years of experience in comprehensive multi-shift department management in a manufacturing environment.

Nice To Haves

• Bachelor's degree in Business, Manufacturing, or a related field preferred.
• Experience in a printing or fulfillment environment preferred.
• Experience with WCSS, WBS, Monarch Foundation, DPrint, and FM Pro ship schedules is a plus.

Responsibilities

• Supervise employees in the kitting/fulfillment and pick-pack departments.
• Direct employee activities to ensure accurate communication and seamless operations across shifts, departments, the company, and vendors.
• Lead employees to support efficiency and morale using sound management and human relations principles.
• Maintain knowledge of manufacturing processes, ISO and SOPs, continuous improvement, equipment, safety, and regulatory requirements.
• Coordinate with customer service, scheduling, manufacturing departments, other locations, and vendors to support timely production and delivery.
• Plan and schedule departmental workflow, modifying schedules as business needs change, and organize work for efficient operations.
• Establish and ensure achievement of departmental safety, quality, continuous improvement, and KPI goals.
• Administer policies and procedures and recommend changes as needed.
• Follow positive employee relations practices and select or recommend candidates for hiring, promotion, recognition, discipline, or termination, maintaining appropriate documentation.
• Track and control departmental expenditures and labor costs to comply with plant and department budgets.
• Provide reporting and analysis to management.
• Troubleshoot processes, work with team members to resolve issues, and request additional resources when needed.
• Promote a positive work environment, effective training programs, and adherence to ISO work instructions and procedures.
• Coordinate with other departments to ensure accurate work and timely shipment of products to customers.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Paid time off
• Disability insurance
• 401(k) with match
• Life insurance
• Voluntary supplemental insurance coverages
• Tuition assistance
• Maternity leave
• Adoption assistance
• Employer/partner discounts
• Depending on the role, participation in a bonus, commission, or incentive program may be included in total compensation.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed