Supervisor, Make Ready Centre

CONA Services•Chatham, ON

6d•Onsite

About The Position

Reporting to the Manager, Make Ready Centre, the Supervisor, Make Ready Centre oversees the Make Ready Center (MRC) employees, responding to internal and external Cold Drink Equipment (CDE) needs with timely sourcing of new CDE, efficiently completing CDE repairs, and effectively disposing of CDE write-offs. This role is also responsible for parts management, CDE inventory management, and CDE transportation management. The Supervisor, MRC will ensure CDE customer fulfillment and quality control measures, meeting and exceeding the needs of MRC customers. The Supervisor, MRC also manages equipment metrics to improve equipment turn-around times, protects company assets as outlined by internal audit, and is responsible for the safety of all employees within their area of responsibility. This position manages within a labour pool that is approximately 75% technically skilled labour.

Requirements

Bachelor’s degree or equivalent required
1-3 years of relevant experience in equipment service or supply chain
Strong time management, organizational, scheduling and forecasting skills
Ability to model positive leadership attitude, even in the face of difficult circumstances
Experience with labour relations
Computer skills including familiarity with MS Office applications
Conflict resolution skills
SAP and logistics knowledge
Analytical and problem-solving skills

Responsibilities

Develop and execute annual budget plan as outlined by Senior management
Demand excellence in performance, meeting and exceeding key metrics within a positive, safe and inclusive work environment
Develop and execute a Departmental Business Plan that is in line with short-term and long-term company strategy
Supportive Leadership, clearly communicating the Vision, Mission, Imperatives and Values of CCCBL
Lead from the front, acknowledging and demonstrating, through your daily actions, The Behaviours We Owe Each Other in line with our company values
Coach and mentor direct reports in a constructive environment, allowing for individual growth and development
Ethical participation with internal and external customers including Original Equipment Manufacturers, adhering to all internal control procedures
Focus in areas of personal development, supported by a mindset of continuous improvement
Develop and share best practice through a cadence of scheduled communication strategies
Support People Management process, in line with company standards
Manage equipment inventory and parts inventory variances
Manage quality issues from sales
Manage Key Improvement Processes for Make Ready process
Manage outside contractors (if used) to transport equipment