Supervisor, Logistics Ops Specialist

LyondellBasell North America•Houston, TX

About The Position

LyondellBasell is a leader in the global chemical industry creating solutions for everyday sustainable living. With a nearly 70-year legacy that includes a Nobel Prize in Chemistry and our proprietary MoReTec recycling technology, LYB is enabling a more sustainable future for generations to come. LYB develops high-quality and innovative products for applications ranging from sustainable transportation and food safety to clean water and quality healthcare. LYB places high priority on diversity, equity and inclusion and is Advancing Good with an emphasis on our planet, the communities where we operate and our future workforce. We're addressing the global challenges of ending plastic waste, taking climate action, and supporting a thriving society, while generating value for our customers, investors, and society.

Requirements

At least eight years of relevant experience in supply chain, logistics, manufacturing, customer fulfillment, or a related operational environment.
Demonstrated (people) leadership experience or leadership of cross-functional teams or initiatives.
Strong interpersonal, verbal, and written communication skills, including concise and accurate business documentation.
Demonstrated ability to prioritize work, delegate effectively, make timely decisions, and manage business-critical operational issues in a fast-paced, customer-focused environment.
Proficiency with SAP, Microsoft 365, business-intelligence tools, and relevant transportation or logistics systems.
Experience analyzing operational data, identifying trends, and translating findings into clear decisions, recommendations, and corrective actions.

Nice To Haves

Bachelor’s degree in Supply Chain, Logistics, Business, or a related discipline is preferred; equivalent relevant experience will be considered.
Demonstrated systems thinking and experience with change management, process standardization, system implementation, automation, or continuous improvement.
Demonstrated ability to coach employees, address difficult issues, provide timely feedback, and hold others accountable while developing team capability.
Ability to anticipate stakeholder concerns, build alignment, and influence adoption of new processes or decisions.
Ability to work independently, exercise sound judgment, and escalate complex operational risks appropriately.
Knowledge of quality management systems, internal controls, audit readiness, product stewardship, and applicable regulatory requirements.
Experience managing multiple priorities, operational disruptions, and cross-functional commitments within challenging deadlines.
Composed in time-sensitive situations and able to communicate risks, decisions, and difficult news clearly and constructively.
Experience supervising employees in logistics, manufacturing, customer fulfillment, or another time-sensitive operational environment; knowledge of truck, rail, inventory, shipment-planning, and order-fulfillment processes is preferred.
Experience with Lean, Six Sigma, structured problem-solving, root cause analysis, corrective-action implementation, KPI management, and Logistics Service Provider collaboration is preferred.

Responsibilities

Provide direct leadership, coaching, development, recognition, and performance management for Logistics Operations Specialists.
Ensure safe, reliable, compliant, and cost-effective execution of assigned logistics operations, including delivery planning, shipment readiness, and inventory coordination.
Lead daily prioritization, workload balancing, staffing coverage, operational handoffs, and business continuity planning.
Establish clear expectations, standard work, escalation paths, and decision-making responsibilities; hold employees accountable for performance, behaviors, and process adherence.
Build a respectful and inclusive environment that promotes trust, accountability, psychological safety, continuous learning, and employee development.
Maintain regular one-on-one meetings and team communication through visible, hands-on leadership during disruptions, staffing constraints, system issues, and elevated workload.
Partner with Manufacturing, Customer Service, Transportation, Operations Planning, Quality, Digital Technology, and other stakeholders to resolve issues and improve end-to-end performance.
Lead response and recovery activities for shipment disruptions, inventory constraints, system issues, quality events, and customer-impacting incidents.
Ensure incidents and complaints receive timely containment, root cause analysis, corrective and preventive actions, assigned ownership, target completion dates, documentation, and effectiveness verification.
Own operational performance routines covering safety, quality, delivery, cost, productivity, customer service, process compliance, and people indicators; assign corrective actions and escalate barriers when results fall outside expectations.
Ensure team processes, documentation, and controls comply with applicable company, quality, audit, regulatory, product stewardship, and business requirements.
Maintain current procedures, desk documentation, cross-training plans, backup coverage, shift or desk handoffs, and manual workarounds for system disruptions.
Lead operational readiness, testing, training, adoption, stabilization, and post-implementation follow-up for process, automation, and technology changes.
Identify systemic risks, recurring failures, data or control gaps, automation opportunities, and process improvements; escalate recommendations to the appropriate owners.
Coordinate with internal functions and Logistics Service Providers to document, escalate, and resolve recurring execution, service-performance, or process-compliance concerns.
Communicate operational risks, priorities, decisions, ownership, recovery plans, and difficult news clearly, accurately, and promptly to stakeholders.
Model LyondellBasell competencies and reinforce safe, ethical, inclusive, customer-focused decision-making and strategic contribution.