Supervisor, Logistics Operations

Sanford Health•Fargo, ND

8d•Hybrid

About The Position

Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America’s heartland. Our customer service-focused team is hiring a Supervisor of Logistics Operations to provide leadership including employee coaching and development, scheduling, hiring and training. The department is responsible for coordination of receiving, stocking, order filling, shipping, transporting and delivery of materials, supplies and equipment throughout medical facility. Although this position is primarily Monday through Friday days, the shift and schedule may vary to foster flexibility in work; allowing leader to round with various team members at multiple sites and times. Pay starts at $21.50/hour with additional credit given for work experience relative to this role. Provide leadership and work direction in the daily completion of duties associated with the warehouse management and planning, coordination of receiving, stocking, order filling, shipping, transporting and delivery of materials and supplies and/or moving and installation of equipment for the entire health system. Supervise day-to-day operations, including the warehouse and production work, and be the point of contact for customers.

Requirements

High school diploma or equivalency required.
Minimum of two years related experience in an operations setting required.
Must possess a working knowledge of inventory systems.
Driver's license required as appropriate to position.

Nice To Haves

Experience in a large organization preferred.
Depending on location, may require a CDL and DOT requirements met upon hire.
Depending on location, may receive on-the-job forklift training or other training as required.

Responsibilities

Provide leadership and work direction in the daily completion of duties associated with the warehouse management and planning, coordination of receiving, stocking, order filling, shipping, transporting and delivery of materials and supplies and/or moving and installation of equipment for the entire health system.
Supervise day-to-day operations, including the warehouse and production work, and be the point of contact for customers.
Meet existing flows and staging times based on volumes per day.
Work with distribution team to fulfill orders, and take calls from units.
Take ownership of performance appraisals.
Supervise staff conformance with policies and procedures, and may be responsible for the scheduling of staff.
Handle all customer billing, serve at the point of contact for customer issue resolution.
Coordinate Periodic Automatic Replenishment (PAR) locations equipment needs and any rental or centrally owned equipment.
Verify that the staff meets job competencies, to include task reassignment as necessary, and implement disciplinary action and escalate to manager as needed.
Assist the manager in the hiring process, support training and mentoring and manage (Paid Time Off) PTO requests.