Supervisor-Language Services

Mayo Clinic•Rochester, MN

6d•$67,454 - $101,213

About The Position

Mayo Clinic is a top-ranked healthcare provider known for its patient-first approach and dedication to employee well-being. They offer competitive compensation, comprehensive benefits, and opportunities for continuing education and career advancement. This role involves supervising a work unit, managing daily operations, and providing leadership within the Language Department.

Requirements

Bachelor's degree in management, business, education, human resources, communication or international studies/relations is required.
Four years of supervisory experience in lieu of degree.
Two years of related experience required.
Must have both a desire and ability to work well with people of diverse cultures, customs, educational levels, world-views, and possess respect for those differences.
Demonstrate aptitude in effective communication, leadership, problem solving, organizational skills, time management and delegation skills.

Responsibilities

Supervises work unit employees and manages day-to-day operations.
Provides leadership and direction to the work group and performs problem-solving of immediate operational issues.
Oversees the scheduling and assignment of interpreters, timekeeping and performance appraisals.
Assists with implementing department and institutional policies/procedures and strategic initiatives as directed by the manager.
Provides project management oversight for department improvement projects.
Coordinates and monitors training and education activities within the department.
Represents the Mayo Language Department with internal and external groups.
Responsible for the coordination of translation activities at Mayo Clinic.
Triages translation requests and provides consultative services to Mayo Clinic Rochester, Arizona, Florida and Mayo Health System regarding translation criteria, costs and options.
Supports internal translation resources, quality of service and tracking of requests.