Supervisor-Language Services
About The Position
Supervises work unit employees and manages day-to-day operations. Provides leadership and direction to the work group and performs problem solving of immediate operational issues. Oversees the scheduling and assignment of interpreters, timekeeping and performance appraisals and assists with implementing department and institutional policies/procedures and strategic initiatives as directed by the manager. Provides project management oversight for department improvement projects. Coordinates and monitor training and education activities within department. Represents the Mayo Language Department with internal and external groups. Also responsible for the coordination of translation activities at Mayo Clinic. Triages translation requests and provides consultative services to Mayo Clinic Rochester, Arizona, Florida and Mayo Health System regarding translation criteria, costs and options. Supports internal translation resources, quality of service and tracking of requests.
Requirements
- Supervisory experience
- Experience in language services or translation coordination
- Project management skills
- Knowledge of department and institutional policies/procedures
- Ability to represent the department with internal and external groups
- Consultative skills regarding translation criteria, costs and options
Responsibilities
- Supervises work unit employees and manages day-to-day operations.
- Provides leadership and direction to the work group and performs problem solving of immediate operational issues.
- Oversees the scheduling and assignment of interpreters, timekeeping and performance appraisals.
- Assists with implementing department and institutional policies/procedures and strategic initiatives as directed by the manager.
- Provides project management oversight for department improvement projects.
- Coordinates and monitors training and education activities within department.
- Represents the Mayo Language Department with internal and external groups.
- Coordinates translation activities at Mayo Clinic.
- Triage translation requests and provides consultative services to Mayo Clinic Rochester, Arizona, Florida and Mayo Health System regarding translation criteria, costs and options.
- Supports internal translation resources, quality of service and tracking of requests.
Benefits
- Competitive compensation
- Comprehensive benefit plans
- Medical: Multiple plan options
- Dental: Delta Dental or reimbursement account for flexible coverage
- Vision: Affordable plan with national network
- Pre-Tax Savings: HSA and FSAs for eligible expenses
- Retirement: Competitive retirement package
- Continuing education
- Advancement opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
