Supervisor (Janitorial) - Temporary - Permanent - Colorado Springs, CO

Phoenix•Colorado Springs, CO

1d•Onsite

About The Position

The Supervisor – Janitorial oversees assigned crew leaders, lead workers, janitorial custodians, and floor technicians at Peterson Space Force Base and Cheyenne Mountain Space Force Station. The supervisor ensures work meets or exceeds the contract statement of work, employees meet behavior, production, and quality standards, and manpower, equipment, and supplies are managed within company budgets. The role supports the company’s quality and safety goals and promotes improvement by developing and refining work processes and procedures. This is a temporary position through January 31, 2027, with the possibility of becoming permanent based on business needs. It is a full-time role of 40 hours per week, Monday through Friday, 7:00 AM to 3:30 PM. The position reports to the Project Manager and supervises assigned janitorial staff and floor technicians.

Requirements

High school diploma.
Prior experience with current general cleaning practices and procedures.
Knowledge of the contract statement of work.
Experience producing work schedules based on workload.
Background knowledge of company records for payroll, supply requisitions, vehicle inspections, equipment inventory, disciplinary documentation, training records, and filing systems.
Must be eligible for coverage under agency insurance when operating an agency vehicle, have a good driving record, a valid driver’s license in the state or territory of contract operation, and/or the required level of personal auto insurance.
Must satisfactorily complete a company-required background check.
Must be able to obtain a U.S. Department of Defense Secret-level security clearance.
Ability to communicate tactfully and maintain confidentiality.
Adequate spoken communication, including sufficient speech volume, and adequate reading, writing, and mathematics ability.
Ability to build and maintain positive working relationships with management and peers.
Strong organizational, project-planning, and management skills, with demonstrated analytical and multitasking abilities.
Strong listening, verbal, and written communication skills.
Proficiency in general reporting and basic case-file management.
Ability to operate a computer and knowledge of Microsoft Word, Excel, and PowerPoint.
Ability to be independently mobile across surfaces and situations, move safely around the work area, retrieve items from high and low areas, and perceive size, distinctions, temperature, shapes, and/or textures.
Physical stamina to work at least eight hours per day.
Ability to follow through independently, adapt positively to changes in routine, maintain attention, analyze variables, and choose effective actions.
Ability to maintain stable work behaviors, adequate coping skills, and good attendance.
Ability to resolve problems, handle conflict, make effective decisions in emergencies, and exercise good judgment to maintain a safe work environment.

Nice To Haves

Three or more years of experience managing janitorial employees.
Experience supervising personnel with disabilities who work under a collective bargaining agreement.

Responsibilities

Ensure an adequately sized and capable workforce is available to complete scheduled work, including replacing absent or departing personnel.
Interview and select prospective employees, orient new hires, and explain duties, work areas, and reference materials.
Train employees on current and safe cleaning methods, and procedures for reporting fires, hazardous conditions, and repairs requiring immediate attention.
Assign work, follow up on performance, and balance zone workloads monthly according to production expectations and equitable distribution.
Maintain attendance records and review them monthly with the project management team.
Complete and submit weekly payroll-related documents to the Office Manager.
Maintain a journal of significant events and actions in the assigned area.
Arrange access to buildings and work areas outside normal duty hours when necessary, and ensure restricted areas are locked and keys returned.
Schedule periodic floor work and ensure compliance with the performance work statement and required quotas.
Inspect work areas for cleaning quality and ensure supplies are properly labeled and stocked.
Address improper conduct through counseling and warnings, and coordinate suspensions or terminations with the designated management team.
Write performance appraisals and brief supervised employees in accordance with company directives.
Escalate operational problems beyond the supervisor’s ability to resolve to project management.
Respond initially to customer complaints, document actions, and follow up to confirm customer satisfaction.
Participate in safety observations and complete required STOP documentation.
Promptly report employee workplace accidents and complete incident and injury reports.
Arrange or provide safe transportation for employees who need to visit a Workers’ Compensation doctor.
Prevent misuse of equipment and facilities by instructing employees on company rules and promoting compliance.
Inspect assigned equipment and report broken, unsafe, or faulty equipment to the equipment mechanic.
Ensure assigned vehicles are cleaned and inspected safely, with inspections documented weekly.
Ensure cleaning discrepancies identified by quality control personnel are promptly resolved.
Complete annual equipment inventories or inventories as directed by the Operations Manager or Project Manager.
Perform customer satisfaction survey duties for the assigned area in accordance with the company quality control plan.
Schedule employee leave requests to maintain adequate staffing and act as the initial approval authority for assigned employees’ leave requests.
Schedule, prepare agendas for, and conduct monthly zone meetings.
Coordinate completion of required employee paperwork and attendance at required meetings.
Perform other duties as assigned.