Supervisor, Institutional Effectiveness

Tarrant County College District • Fort Worth, TX

2d • Onsite

About The Position

Reporting to the Director of Research, the Assistant Director of Institutional Effectiveness is responsible for facilitating operational performance through the development and adaption of continuous improvement methodology. The Assistant Director of Institutional Effectiveness supports accreditation using leading principles and practices to foster and maintain a sustainable culture of performance improvement throughout Tarrant County College.

Requirements

• Master’s degree and one (1) year’s working experience related to the Essential Performance Requirements, or any equivalent combination of education and work-related experience
• One (1) year’s working experience supervising (e.g., leading people, processes, programs, or projects that included planning, execution, and monitoring of outcomes)
• Knowledge of higher education accreditation and the Southern Association of Colleges and Schools Commission on Colleges Principles of Accreditation (SACSCOC)
• Knowledge and understanding of the community college experience and culture
• Skilled in excellent customer service and interpersonal skills, including strong listening, verbal, and written communication
• Ability to prepare presentations and articles for publication that conform to prescribed style and format
• Advanced proficiency with Microsoft Word, Excel, PowerPoint, and Outlook
• Ability to read, analyze, and interpret financial reports, operations, and critical performance indicator data with a detailed orientation
• Ability to effectively present complicated information to senior management, various stakeholders, and Chancellor’s Cabinet
• Ability to provide collaboration, cooperation, and service across departments
• Ability to work effectively in a collaborative environment
• Ability to think critically to effectively solve and communicate problems in a fast-paced environment where the demands for work are varied, and unpredictable in scope and volume
• Ability to analyze data and provide sound recommendations based on policy, procedure, practice, and existing regulations
• Ability to delegate work appropriately to faculty and staff to meet College and campus deliverables

Nice To Haves

• Current Project Management Professional (PMP) Certification
• Current Certified Associate in Project Management (CAPM) Certification
• Current Continuous Improvement Manager (CIM) Certification
• At least two (2) years’ working experience managing multiple projects with competing priorities
• At least two (2) years’ working experience editing and proofreading, with the ability to produce high-quality materials while adhering to multiple deadlines
• At least two (2) years’ working experience developing strategic continuous improvement roadmaps and training on continuous improvement methodology and tools

Responsibilities

• Facilitates discussions with senior-level management at the highest levels to assess current processes and identify process improvement opportunities
• Manages the selection, scope, and prioritization of continuous improvement opportunities, including review of resource utilization across the College
• Supports and maintains a continuous program review process across the institution
• Provides leadership, mentoring, and training to all levels of the organization on using and practicing continuous improvement with methodologies and tools
• Delivers significant and quantifiable continuous improvement seeking financial benefit across the organization
• Plans and assists in executing various institutional transformation events and projects to improve performance
• Collaborates with the District Director of Curriculum and Educational Planning to ensure program viability and effective curriculum management
• Supports and maintains documentation for compliance with program review and closes the continuous improvement loop; assists faculty and staff with closing the loop and provides feedback to assist with documenting the continuous improvement that occurs college-wide
• Supervises and facilitates the workflow of the Institutional Effectiveness Plan (IEP) process, auditing of progress, and quality and content of plans, and maintains the schedule/calendar for IEP development and cycle closure
• Trains and supports faculty and staff with designing and developing meaningful and measurable IEPs
• Builds and maintains strong working relationships with campus and college-wide departments to comply with IEP documentation
• Prepares reports identifying the status of departments within the IEP cycle and summarizing data and analysis of IEP results
• Participate on councils, task forces, or other TCC committees as assigned
• Oversees daily work activities, provides training and guidance, monitors performance, and ensures work is completed accurately and efficiently
• Performs advanced or more complex functional work alongside staff while supporting departmental operations and service delivery
• Provides direct day-to-day leadership and guidance to staff to support effective task completion and employee development
• Participates on behalf of the College in external community organizations and associations as assigned to support the essential performance requirements
• Attends the workplace regularly, reports to work punctually, and follows a work schedule to keep up with the demands of the worksite
• Completes all required training and professional development sessions sponsored through Tarrant County College (TCC)
• Supports the mission, values, goals, and principles of the College

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level