About The Position

The Supervisor, Inbound Sales (Acquisitions), leads and develops a high performing inbound sales team responsible for acquiring new customers across multiple product lines. This role is built for a sales driven people leader who is energized by fast paced environments and brings hands on experience coaching the behaviors that fuel conversion, revenue, and sustained growth. This position is intentionally structured as a true sales leadership role—not a customer service or CARE based function. Leaders in this role are accountable for performance outcomes and are expected to bring direct experience coaching sales driven behaviors in revenue focused environments. That accountability and sales focus is also what makes this role uniquely rewarding… This role offers the opportunity to lead at the center of a true sales operation, where outcomes matter and strong leadership makes a measurable impact. Supervisors in this organization are entrusted with significant responsibility and autonomy, with performance directly tied to both team success and individual growth. For leaders who are motivated by results, enjoy developing sales talent, and thrive in competitive environments, this role provides clear visibility, meaningful ownership, and performance‑based upside. The expectations are high, but so is the support—through structured training, data‑driven tools, and leadership partnership focused on continuous improvement. This is a role for leaders who want to build winning teams, sharpen their sales leadership capability, and be rewarded for execution, not just effort.

Requirements

  • 2–5 years of relevant experience, including sales leadership or team‑lead experience
  • Strong background in sales coaching, performance management, and KPI analysis
  • Proven success in a metric-heavy, performance‑driven environment
  • Ability to troubleshoot performance issues and operational challenges in real time
  • Strong facilitation, communication, and influence skills
  • Experience managing teams of 10–15 direct reports, including documentation and corrective action
  • Comfortable with incentive‑based goals and performance accountability

Nice To Haves

  • Retail sales leadership experience is a strong indicator of success

Responsibilities

  • Lead, coach, and motivate inbound sales representatives to achieve and exceed acquisition and revenue targets
  • Coach agents to sales behaviors, not just outcomes, through real‑time feedback, call monitoring, and performance conversations
  • Analyze KPIs, productivity, adherence, and sales metrics to identify trends, gaps, and opportunities
  • Facilitate daily huddles, team meetings, and performance discussions
  • Develop performance improvement plans and manage corrective action when necessary
  • Ensure adherence to sales processes, quality standards, compliance requirements, and operational expectations
  • Partner with leadership on sales initiatives, incentives, and short‑term projects
  • Maintain consistent attendance and flexibility to support a 7‑day operation. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
  • Other duties and responsibilities as assigned.

Benefits

  • Best-in-class Benefits
  • Commission under the terms of an applicable plan
  • Bonus
  • Total Rewards that Comcast provides to compensate and recognize employees for their work
  • Potential for significant upside above targeted earnings for those who overachieve their sales targets
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