Supervisor, Imaging Operations (3rd Shift)
About The Position
At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation. Iron Mountain is seeking a motivated Imaging Operations Supervisor to join our Digital Solutions team. In this role, you will be responsible for overseeing daily Imaging Center operations, managing high-volume production deliverables, and driving the end-to-end transformation of physical documents into digital assets. You will lead a dedicated department of fifteen to thirty employees, driving operational workflow design and mentoring team members to achieve excellence.
Requirements
- 2–3 years of supervisory experience in a high-volume production environment managing teams of 15–30 employees.
- Strong knowledge of imaging processes, data extraction methodologies, and operational workflow design.
- Proven ability in team leadership, personnel development, and cross-training.
- Exceptional project management, proactive problem-solving, and cross-functional communication.
Responsibilities
- Lead daily production workflows and manage project timelines to guarantee the highest quality and outcome of customer orders.
- Collaborate with internal teams across multiple areas of Iron Mountain and communicate effectively with external clients to resolve operational issues and improve procedures.
- Ensure compliance with organizational standards and policies by leading, mentoring, and cross-training department employees.
- Support the team's invoicing processes systematically to ensure smooth operational accounting.
Benefits
- Competitive compensation and full benefits beginning on your first day of employment.
- Comprehensive health, wellness, and retirement plans.
- Tuition reimbursement alongside opportunities for continuous learning and professional growth.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
