Operations Supervisor - 3rd Shift / Manufacturing

Nature's Way•Green Bay, WI

1d•Onsite

About The Position

This position is responsible for the direction, supervision, and accountability of Manufacturing and Packaging Department activities including personnel, facilities, equipment, budgets, capital expenditures, safety, scheduling, capacity utilization, training, operating procedures, process and cleaning validations, compliance with state and federal requirements (FDA, OSHA, DEA, state agencies, etc.). The role involves making logical, well-informed decisions, overseeing training programs and SOP execution, supporting team members in problem-solving, developing and tracking associate performance against KPIs, setting SMART goals, recruiting and developing associates, and efficiently utilizing staff and resources. The position also ensures accurate documentation and adherence to Quality System procedures, champions safety awareness, and interfaces with other departments to improve business processes. Strategic responsibilities include managing capacity constraints, leading capital expenditure projects, managing financial goals, and leading continuous improvement projects using lean principles. The role also involves coaching and mentoring internal candidates for future leadership roles, focusing on desired outcomes and exceeding standards.

Requirements

Two-year degree in Operations Management and five to seven years of related experience and/or training; or equivalent combination of education and experience.
Intermediate Level Proficiency with Microsoft Office (Word, Excel, Powerpoint, etc)
Demonstrated Leadership Skills
Intermediate Level Understanding of Continuous Improvement Processes (CIP)
Do Not Allow Emotions / Personalities to Interfere with Job Performance

Nice To Haves

Lean manufacturing, Six Sigma, and APICS certifications/experience are desired.

Responsibilities

Makes logical, well-informed, and thought-out decisions that support organizational objectives.
Has the ability to make decisive, effective decisions even when data and details are limited.
Oversees a comprehensive training program and ensures proper execution of Standard Operator Procedures (SOPs)
Supports team members in identifying and solving problems and guides them toward self-direction in daily work
Develops and tracks associate performance against established department Key Performance Indicators (KPIs), appraising and holding individuals accountable for performance expectations.
Set SMART goals annually to strategically improve department performance over the long term.
Recruits, trains, and develops associates to realize individual and team goals
Effectively use staff and resources to efficiently utilize corporate assets.
Ensures that all documentation and processes are handled accurately and according to Quality System procedures
Champions safety awareness and education, reporting of incidents, injuries and work hazards, and investigation of accidents and implements controls to eliminate workplace hazards.
Interface with all necessary departments within the organization to coordinate, direct, execute, and improve business processes.
Manage one, three, six, and twelve month capacity constraints and situations. Provide input on the direction needed to meet company goals.
Lead or support ongoing and new Capital Expenditure projects to meet company needs.
Manage Operations financial goals by determining machine run rates, changeover rates, downtime, and staffing.
Lead and support Continuous Improvement Projects using lean principles to improve COGS and business processes.
Coach, mentor, and develop internal candidates to be future leaders.
Able to focus on desired outcomes, and the means by which they are achieved by meeting and or exceeding standards based on past performance, goals, and objectives, as well as the performance and/or achievements of others.
General Controls
Organizational and Leadership Responsibilities
Document Control Systems (Attendance, Disciplinary, Employee Recognition, Employee Orientation, Quality Awareness, and Job Training Program)
Plant Safety and Security Program
Internal Quality / cGMP Audit Program
Sanitation Supervision
Report all unsatisfactory performance of the Cleaning & Sanitation SOP’s, Agents or Equipment to the QA and Validation Manager.
Ensure housekeeping staff are completing work required according to applicable SOP’s.
QA/Regulatory Controls/Sanitation Control
Quality Assurance / Product Specification Control
Execute and document Validation and Change Control
Monitor Pest Control Program and report any discrepancies to QA
Execute, monitor, and improve Equipment Qualification Program
Non-Conformance Investigation and Corrective Action Preventative Action reporting and execution
Document Control and Batch Record accuracy and maintenance.
Facility Control
Facility – Security / Evacuation Control
Hazardous Spill Control and First Aid Policy
Facility Maintenance and Good Housekeeping Program – Regularly conduct facility walk-through, paying particular attention to cleanliness, state of repair and cGMP’s
Equipment Control – Prevent Abuse
Equipment Identification and Maintain Production Maintenance and associated log-books
Maintenance Work Order Program
Basic Understanding of Equipment and Processes
Material / Component Control
Verify Material / Component Specification per Work Order
Working Knowledge of Material / Component Receipt, Inspection and Sampling
Properly Perform Material / Component Storage and Handling
Support Inventory Control Program
Operational Control
Material/Component/Label Verification, Storage and Handling
Equipment/Line/Area Cleaning, Set-up and Clearance
In-process Inspection
Clearly and Consistently Communicate Roles and Performance Expectations to Your Team
Complete All Administrative Duties with Proper Attention to Detail
Complete All Administrative Duties in an Efficient and Timely Manner
Effectively Use Written Communication to Clarify Company Policy and Management Expectations (Accident Investigations, Performance Reviews, Attendance, Disciplinary, etc.) in an Efficient and Timely Manner
Assure Facility / Equipment and Personnel are Working Safely
Working Knowledge of Financial Aspects of the Business and Project Management.
Finished Product Control
Finished Product Verification, Storage and Handling
Finished Product Inspection and Release for Distribution
Customer Satisfaction Program - Delivery Performance
Additional Responsibilities as Required
Ensure the quality of all manufactured and packaged product as defined by cGMP’s and departmental SOP’s.
Collaborate with QA, QC, TMT, and PD to determine product specifications.
Implement and monitor daily, departmental Standard Operating Procedures/forms, Manufacturing Records and validation documents.
Oversee the production schedules to meet set targets and produce all products on time; Work closely with Inventory, Purchasing, Planning, Maintenance, TMT, QA/QC, and PD to utilize machine capacities.
Coordinate all supporting activities to meet the due dates and prevent backorder.
Manage capacity and utilization levels of production equipment and facility.
Ensure that all equipment and disciplines in the manufacturing areas meet GMP, FDA, and OSHA requirements and that all operators are properly trained.
Manage departmental personnel through hiring, training, coaching and development plans to include conducting performance reviews and handling disciplinary action if needed.
Review and approve all Deviations, Manufacturing Records, and SOP’s.
Assist in managing departmental budgets.

Benefits

Medical Option to select either a PPO plan or one of 2 high – deductible medical plans that includes a company contribution to your personal health savings bank account.
Dental Delta Dental PPO & an option to select an enhanced dental plan.
Vision Routine preventative coverage under medical plan and an option to elect additional voluntary coverage
All employees receive 11 holidays off per year, as well as paid time off that starts at a minimum of two weeks per year.
401K Plan Company match of up to 4% as long as employees contribute a minimum of 6% to the account.
An additional profit-sharing contribution is also made to employee accounts if the company meets its annual targets.
Company provided short-term & long-term disability
Life and AD&D insurance
Flexible spending accounts
Voluntary critical illness & accident coverage
New parent phase-in program & paternity leave
Educational assistance reimbursement
Product discounts & a wellness program
Free Fitness Center