Supervisor II, Laboratory (Hematology Lab)

YK SolutionsDeLand, FL
Onsite

About The Position

The Supervisor II, Laboratory (Hematology Lab) is responsible for supervision over multiple functions which may include oversight of laboratory testing for core lab, monitoring the workflow from sample processing to departmental workflow through results reporting, and may provide day-to-day guidance on teammate performance. This position evaluates and monitors compliance with service guarantees and specimen quality requirements. The position ensures adherence to corporate standard policies and procedures related to job performance, customer interactions, teammate relations, and information confidentiality. This is a licensed technical supervisor position that may work a designated shift (day/evening/night).

Requirements

  • Minimum of 6-8 years experience as a Medical Technologist/Supervisor
  • Bachelor's degree in Medical Technology, biological sciences, or related field
  • Florida Supervisor's license in Hematology
  • Certified by a professional laboratory certifying agency (i.e., ASCP, AMT)

Responsibilities

  • Provides overall direction, communication, and oversight to teammates regarding workflow of departmental tasks or assignments to ensure effective implementation and performance.
  • Ensures teammate adherence to procedures and quality assurance requirements.
  • Participates and/or leads in the development of and compliance with all departmental policies and procedures for performance and quality assurance.
  • Serves as a resource to teammates, providing oversight and support to training and competency programs.
  • Monitors performance to established targets, goals, and metrics.
  • Identifies opportunities for process improvement within the department and between lab business lanes for efficiencies.
  • Provides leadership to direct reports by facilitating the resolution of organizational obstacles encountered.
  • Knowing, understanding, implementing, following, and communicating to teammates the organization's employment policies and procedures, awards and other opportunities within the company, and fostering a positive work environment.
  • Assisting in teammate development (PDRs, coaching, mentoring, company training, outside training); collaborating with direct reports to create professional development goals.
  • Managing teammates' employment activity such as hiring, promoting, job performance, evaluations, and disciplinary actions with appropriate approvals as required.
  • Maintaining teammates' records to include written performance evaluation of staff records kept in compliance with organizational policy and any applicable laws, including but not limited to: Evaluation, recording, and processing teammate reviews and compensation according to company policy, Teammate timecard review and time off approval, Performing competency evaluations and periodic performance reviews as required.
  • Monitors workflow and delegates responsibilities to team members.
  • Establishes staffing plans to promote the most effective use of all teammates.
  • Resolves operational and quality issues related to workload.
  • Ensures coverage during teammates' absences.
  • Covers work benches as needed.
  • Maintains an active role in the laboratory's quality improvement program.
  • Participates in incident reports, CAP surveys, turnaround time monitoring, service guarantees, and state requirements.
  • Ensures compliance with established laboratory outcome standards and safety policies.
  • Collaborates with other leaders to develop and implement section-specific Standard Operating Procedures, training programs, and compliance with regulatory and accrediting requirements.
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