Supervisor I, Terminal - Terminal

Gulf Stream Marine • Corpus Christi, TX

9h • Onsite

About The Position

The Terminal Supervisor interfaces between terminal operations and cargo services, especially with regard to inventory control. The Terminal Supervisor serves as a liaison between internal departments and the customer, in order to ensure excellent customer service. The role is also responsible for space planning, housekeeping, communicating and planning with vessel operations and other departments within the organization, direct labor, etc.

Requirements

• Minimum two (2) years’ experience, including supervisory experience, in the Maritime industry is required
• High school diploma or equivalent
• Intermediate to advanced experience with MS Office (e.g., MS Word, Excel, Outlook)
• TWIC Card is required.
• Advanced communication skills in order to communicate with customers (internal and external customers
• Must be able to read and write in English; bilingual in Spanish a plus
• Able to respond to issues quickly, safely, and effectively in a fast-paced, stressful operating environment
• Solid customer service and problem-solving skills
• Able to establish and maintain effective working relationships with customers and fellow employees at all levels within and external to the organization
• Proven ability to think logically, excellent critical thinking skills, and can make sound decisions
• Self-starter and able to independently handle daily tasks while also understanding the escalation process for assistance and knowing the limits of his/her authority
• Flexible and able to handle multiple tasks simultaneously
• Strong time management and delegation skills
• Thrive in a fast-paced environment
• Team player and can-do attitude
• Able to exercise independent judgment within established systems and procedures
• Able to follow procedures and instructions

Nice To Haves

• bilingual in Spanish a plus

Responsibilities

• Manage inventory control, both physically and within the online (STMS) system
• Troubleshoot/problem-solve and act as a liaison for inventory/cargo questions from the customer, cargo services, and terminal operations.
• Promote teamwork and communication
• Supervise workers involved in shipping, operations, general labor, etc.
• Manage space allocation for cargo/product
• Promote and enforce effective housekeeping.
• Perform other related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED