Supervisor Housekeeping

Hilton Grand Vacations • Gordonsville, VA

4d • Onsite

About The Position

HGV NOW OFFERS DAY ONE BENEFITS! Now Offering Daily Pay Do you want to work for a company that encourages your best and moves you forward? Hilton Grand Vacations has a place for you. At HGV, we will help you reach your goals and build your future. We are a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. At the core of our company’s success are our Team Members. The foundation of our way of life has been about making memorable experiences and a positive impact within our industry and the communities in which we live and thrive. We are seeking a Housekeeping Supervisor to join our team at Shenandoah Crossing Resort in Gordonsville, VA. This beautiful resort offers a perfect blend of outdoor adventure and relaxation, with spacious accommodations and stunning natural surroundings. In this role, you will oversee housekeeping operations, including guest rooms, common areas, and back-of-house spaces, ensuring the highest standards of cleanliness and comfort throughout the property.

Requirements

• High School Diploma/GED
• 1-3 years of related experience
• Basic computer skills
• Proficient English language to communicate both verbally and in writing with guests, owners, co-workers, and fully comprehend job assignments
• Ability to repeatedly lift/carry, push/pull items more than 25 lbs

Nice To Haves

• BA/BS/Bachelor’s Degree
• CPR/First Aid
• 2+ years of Supervisory experience
• Prior housekeeping experience in hospitality industry

Responsibilities

• Supervising Suite and Laundry Attendant (s)
• Monthly/Quarter/Yearly Goal setting for the team
• Yearly Performance reviews and rating for team members
• Making sure guests requests are met in a timely manner.
• Communicating with Maintenance and Front Desk: Maintenance needs, if a room needs to be put offline, etc.
• Quality checking rooms daily.
• Keeping Front Desk agents updated on room status’.
• Ordering supplies for housekeeping and laundry, and amenities for rooms and keeping checkbook updated.
• Monthly Linen Inventory, ensuring par levels
• Responsible for rolling out new standards
• Developing SOP for Best Practices
• Ensuring all public areas of the resort are clean and well kept.
• Build housekeeping schedule
• Other duties as assigned by your leader.

Benefits

• Day 1 Health Benefit Eligibility: Excellent health care options, including medical, dental, and vision
• Recognition Programs and Rewards
• Travel Discounts Program
• Outstanding Paid Vacation Program and Paid Sick Days
• Employee Assistance Program that supports your physical and mental wellbeing
• 401(k) program with company match
• Tuition reimbursement programs
• Employee Stock purchase program
• Numerous learning and advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED