Sup House (RN)

Community Health Systems Professional Services Corporation • Las Cruces, NM

2d • Onsite

About The Position

The Supervisor, House - RN provides leadership during assigned shifts to oversee hospital operations and ensure safe, high-quality patient care. The role serves as the administrative point of contact during non-business hours, including evenings, nights, weekends, and holidays. The supervisor coordinates patient flow, manages staffing, responds to emergencies, and ensures compliance with hospital policies and regulatory standards while providing support to clinical and non-clinical staff.

The position supervises, trains, and oversees staff; helps schedule employees and contribute to performance evaluations and goal setting; and supports departmental budget and quality assurance activities. The supervisor collaborates with leadership teams, may work in a staff role when required, and performs other assigned duties while maintaining reliable attendance and complying with organizational policies and standards.

MountainView Regional Medical Center is a 168-bed, Joint Commission-accredited acute care facility serving Las Cruces and southern New Mexico. The role requires an RN state or compact-state license, BLS, and ACLS. An associate degree or higher is preferred.

Requirements

• 1–2 years of related professional experience.
• RN state licensure and/or compact-state licensure required.
• Basic Life Support (BLS) certification required.
• Advanced Cardiac Life Support (ACLS) certification required.
• Strong leadership, organizational, and communication skills.
• Ability to collaborate with interdisciplinary teams and manage cross-functional relationships.
• Ability to foster a positive work environment that promotes teamwork, professionalism, and continuous improvement.
• Ability to communicate effectively with leadership, team members, and stakeholders.
• Ability to work effectively with others, delegate responsibilities, and independently manage tasks while meeting deadlines.
• Problem-solving and critical-thinking skills.
• In-depth knowledge of industry best practices and regulatory compliance, if applicable.
• Strong organizational and time-management skills.
• Proficiency with Google and Microsoft platforms, healthcare software systems, and data-analysis tools.
• Must be authorized to work in the U.S. for any employer; the position is not eligible for immigration sponsorship now or in the future.

Nice To Haves

• Associate degree or higher preferred.
• 1–2 years of previous leadership experience preferred.

Responsibilities

• Oversee hospital operations during assigned shifts and ensure appropriate staffing levels across departments.
• Monitor hospital census and coordinate admissions, discharges, transfers, and bed utilization.
• Act as the administrative point of contact for staff, patients, and families during non-business hours; address inquiries, resolve conflicts, and provide support.
• Respond to emergencies, crises, and critical patient care issues, coordinating resources and personnel.
• Serve as incident commander during disaster situations until relieved by a senior leader.
• Supervise nursing staff and provide clinical guidance, oversight, and support for delegation and care delivery.
• Promote efficient use of organizational resources to deliver cost-effective and safe patient care.
• Ensure compliance with hospital policies, procedures, and regulatory standards, identifying and addressing deviations.
• Handle patient and family complaints and inquiries professionally and empathetically, using appropriate resolution strategies.
• Complete and validate the midnight census and ensure accurate patient counts and bed-status reporting.
• Conduct hospital rounds to assess staff and patient needs and ensure adherence to safety protocols and quality standards.
• Facilitate communication among staff, physicians, and administration to resolve issues and maintain operational efficiency.
• Provide administrative decision-making support when department managers or senior administrators are absent; escalate critical issues to the Administrator on Call as needed.
• Identify performance-improvement opportunities and assist with initiatives to enhance care delivery and patient satisfaction.
• Monitor and maintain adequate supplies and resources for staff.
• Supervise, train, and oversee departmental staff; schedule employees and consult with the Manager or Director on staffing issues.
• Assist with performance evaluations and goal setting.
• Assist in managing the departmental budget, monitor expenditures, and support cost-effective operations while maintaining service quality.
• May contribute to evaluating and implementing new technologies and developing departmental policies, procedures, and protocols.
• Ensure regulatory compliance; may participate in audits, inspections, and accreditation processes; follow established quality-control practices.
• Collaborate with leadership teams to coordinate and improve service delivery, and stay current with industry advancements, technologies, and regulatory changes.
• May work in a staff role when required and fulfill the associated duties and competencies.
• Perform other duties as assigned; maintain regular and reliable attendance and comply with all policies and standards.

Benefits

• Competitive compensation
• Paid time off for vacations, holidays, and illness
• Health insurance, including medical, dental, vision, and prescription drug coverage
• 401(k) retirement plan
• Education and student loan assistance
• Life and disability insurance
• Flexible spending accounts
• Up to a $20,000 sign-on offer for eligible full-time Registered Nurse candidates

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree