Supervisor, Hospital Violence Interruption

Harris County•Houston, TX

15d•Hybrid

About The Position

Under the Direction of the Division of Community Health and Violence Prevention Services, the Hospital Violence Intervention Program (HVIP) Supervisor is responsible for leading and managing a team of credible messengers and violence intervention staff who serve survivors of violence at partner hospitals. This role includes direct supervision, training, and coordination of efforts to mediate conflicts and engage individuals at the highest risk of involvement in violence as perpetrators or survivors. The HVIP Supervisor works closely with hospital staff, community organizations, law enforcement, and local stakeholders to foster safer communities and support continuity of care following hospital discharge. This position plays a critical role in connecting victims and families to resources that support healing, recovery, and long-term wellbeing. The ideal candidate must be able to engage individuals in a trauma-informed manner and model effective strategies for resource navigation and community engagement. The position also provides support to survivors, perpetrators, families, and community members impacted by violence through hospital-, community-, and home-based interventions. The individual selected for this role should be a credible messenger with established relationships and trust within communities disproportionately impacted by violence and with individuals at the highest risk of violent injury or involvement.

Requirements

High School diploma or GED equivalent
Five (5) years of experience in violence prevention/interruption and case management
Valid Texas Driver's License (upon hire)
Knowledge of and strong relationships in pilot areas and neighborhoods (Sunnyside, South Park, Greater OST/South Union, Cypress Station, Cloverleaf)
Proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook)
Knowledge of case management and data entry
Excellent communication skills (verbal & written)
Ability to establish and maintain effective working relationships and foster teamwork in a diverse environment
Ability to maintain confidentiality when dealing with sensitive information
Ability to work well with public and staff members
Must use your personal mobile device for our Multifactor Authentication process

Nice To Haves

Bachelor's Degree from an accredited college or university with a major in Criminal Justice, Psychology, Sociology, Public Health, or other related fields
Three (3) years of experience in violence prevention/interruption and case management
Bilingual (English/Spanish) preferred

Responsibilities

Supervise, train and mentor a team of outreach workers/credible messengers, overseeing day-to-day operations, interventions and conflict resolution efforts in real-time at partner hospitals.
Conduct hospital/field observations daily, ensuring effective communication, intervention efforts, and collaboration, including with the community violence interruption team.
Review client case notes of staff ensuring accurate reporting and maintenance of program data and service deliverables; submitting daily, weekly, monthly reports as requested.
Collaboration with HVIP staff and hospital personnel in order to promote a team culture in which mental health, health professionals, and partners support clients in their healing and recovery and provide education to help the survivor's support team to understand their unique experiences, perspective, and needs.
Perform case management.
Conduct daily meetings with hospital outreach workers/credible messengers and hospital staff to review incidents of violence, assessing interruption efforts to assist in development and implementation of intervention strategies.
Respond to urgent situations and crises, partnering with law enforcement and community resources, as necessary.
Build and maintain relationships with community members, organizations and stakeholders to promote program awareness and participation.
Conduct and attend training sessions focusing on mediation, violence prevention, case management and life skills in hospitals, local schools and community organizations.
Assist in identifying, developing and implementing long term safety strategies for participants/victims.
Other duties as assigned.