Security Supervisor Healthcare, Waterbury

Securitas Security Services•Waterbury, CT

About The Position

Securitas is hiring a Supervisor – Healthcare Security Officer in Waterbury to lead a security team and help maintain a safe, professional, and welcoming environment for patients, visitors, and staff. The supervisor oversees healthcare security officers during evening and overnight shifts, provides shift-level coordination and serves as the primary security contact for healthcare staff. The role calls for a professional, service-oriented leader who can respond to incidents and emergencies, support team performance, and help ensure compliance with site and company procedures.

Requirements

Prior security supervisory experience.
Strong leadership skills and the ability to direct and support a team.
Professional, calm, and confident demeanor, especially in high-stress situations.
Excellent written and verbal communication skills.
Strong customer service focus and problem-solving ability.
Reliable and organized, with the ability to manage multiple priorities.
Ability to stand, walk, and respond quickly throughout the shift.
High school diploma or GED.
At least 18 years of age, or the applicable higher state minimum.
Ability to pass background checks and any required screenings.
Eligibility to work in the U.S.
Availability for evening and overnight swing shifts, including weekends and holidays as needed.

Nice To Haves

Experience in healthcare or hospital security.
Active state guard card or license, if required by state law.

Responsibilities

Supervise Healthcare Security Officers during evening and overnight shifts.
Oversee access control and ensure post orders and procedures are followed.
Coordinate daily assignments, breaks, and coverage to maintain a consistent security presence.
Monitor site activity and respond to incidents, alarms, and emergencies.
Conduct incident investigations and complete clear, detailed reports.
Provide coaching, guidance, and on-the-job training to team members.
Serve as the primary security contact for hospital or healthcare staff during assigned shifts.
Ensure high-quality customer service is delivered to patients, visitors, and staff.
Support compliance with company and site-specific policies and procedures.