Supervisor Health Information Management

HonorHealth•Virtual - Arizona, AZ

5d•Remote

About The Position

Great care starts with great people. (Like you.) At HonorHealth, you’ll find something special. From humble beginnings in 1927 to one of Arizona’s largest nonprofit healthcare systems, our culture is built on warmth and neighborly kindness. Behind every smile is a highly skilled professional with deep expertise and an unwavering dedication to what matters most — caring for the health and well-being of people and communities across the greater Phoenix area.

Requirements

Associates or 2 years' work related experience Required
Basic understanding and use of computers, telephones, fax, copy machines, and data entry into computer programs Required
Experience in high quality customer service. Required
Demonstrated experience of verbal and written communication in a clear and professional manner. Required
2 years lead, coordinating, or supervisory experience in any or all of the following: Release of information, correspondence, master patient index maintenance, records analysis, medical records processing. Required

Nice To Haves

Successful completion in Health Information Management program. Preferred
3 years of lead, coordinating, or supervisory experience in any or all of the following: Release of information, correspondence, master patient index maintenance, records analysis, medical records processing. Preferred
Knowledge of state and federal laws and regulations relative to birth registration, and confidentiality and security of patient health information. Preferred
Experience in a role utilizing excellent communication and analytical skills. Preferred
Registered Health Information Technician (RHIT) - Certification Preferred
Registered Health Information Administrator (RHIA) - Certification Preferred

Responsibilities

Plans, supervises, and coordinates the HIM Electronic Health Record (EMR) duties which include but are not limited to processing (prepping, scanning, quality reviewing), deficiency analysis, suspension, data integrity (master patient index, merges), release of patient information and other HIM workflows.
Plans, establishes, and revises work assignments. Interviews, selects, and recommends hiring of personnel. Initiates recommendations for changes in classification, salary actions, promotion, demotion, transfer, and termination. Resolves staffs’ concerns and administers appropriate disciplinary actions when necessary. Also resolves HIM related issues with physician and patient, family, and other customers.
Submits required information to State, Federal, and other regulatory agencies in a complete and timely manner. Monitors productivity and implements process improvement activities on an on-going basis. Works with Physician Suspension Specialist and reviews delinquent chart reports by physician to ensure complete accuracy before disciplinary action is taken by Medical Staff.
Assists in the review of current processes and procedures and initiates improvements in workflows. Identifies and resolves day-to-day work-related issues as they arise.
Resolves problems related to document imaging applications, chart workflows, interfaces, and error messages. Works with Information Technology (IT) Services to resolve hardware and software issues.
Provides departmental orientation, training, and serves as a resource. Performs daily production and quality checks in accordance to department standards and the needs of HIM customers. Attends internal and external development programs, and meets continuing education requirements.