Supervisor - Foreclosure (On-site)

Newrez•Houston, TX

2d•Onsite

About The Position

The Supervisor Foreclosure will oversee a team of foreclosure specialists and administrators and ensure that the team is performing efficiently with respect to processes, procedures, timelines, and other metrics, and also be responsible for all aspects of training and personnel management for the team.

Requirements

Bachelor’s degree, paralegal certificate or equivalent work experience required.
6+ years of foreclosure or mortgage service-related experience required.
Must have strong analytical skills; strong organizational skills with attention to detail; strong communication; strong computer skills and strong research skills.
Must be effective in multi-tasking and be goal oriented.
Must be able to work on a team or independently with minimal supervision.
Must be proficient in Microsoft Office- Outlook, Excel
Regular and punctual attendance adhering to schedule established by leadership.
All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Microsoft Authenticator. Employment will be contingent on this requirement.

Nice To Haves

1-2 years of management experience preferred.

Responsibilities

Supervise a staff of 8+ Foreclosure Specialists and Document Verification Specialists to timely and accurately manage a pipeline of loans through the foreclosure process.
Develop and maintain up to date policies and procedures.
Identify areas for process improvement and help implement new processes, as necessary.
Maintain a working knowledge of the Foreclosure process including investor, insurer, client, state, and jurisdictional requirements.
Track and manage ongoing deadlines and SLAs relative to foreclosure timelines and key department metrics.
Train of new hires on all systems of record, investor guidelines and industry standards.
Train of team on new processes as implemented.
Use reporting to manage the team and makes changes to reporting, as necessary.
All aspects of personnel management including coaching and annual reviews.
Act as the Foreclosure point of contact for other departments within the Company as well as attorney firms on escalated issues.
Track and analyze departmental data and report on the activities of the team.
Accept special tasks as necessary and assume responsibility for successfully achieving objectives.
Must be able to make business decisions based on likelihood of recovery versus liability risks.
Performs related duties as assigned by management.

Benefits

Medical, dental, and vision insurance
Health Savings Account with employer contribution
401(k) Retirement plan with employer match
Paid Maternity Leave/Parental Bonding Leave/Caregiver Leave
Adoption Assistance
Tuition & Certification reimbursement
Employee Mortgage Loan Program
The Newrez Employee Emergency and Disaster Fund is a program to support our team members experiencing hardships
Newrez NOW: Through Newrez NOW, our Corporate Social Responsibility program, you’ll have opportunities to give back, lead, and make a difference.
1 company-paid Volunteer Time Off day (with over 40,000 volunteer hours contributed since our inception)
Matching Gifts Program - dollar-for-dollar up to $1,000
Access to grants, nonprofit resources, and volunteer opportunities
More than $6,000,000 donated since 2020
1 in 5 employees participates in at least one Employee Resource Group (ERG)