Manager - Foreclosure (On-site)

Newrez•Tempe, AZ

16h•Onsite

About The Position

The Manager - Foreclosure will ensure that the Foreclosure Department is running efficiently with regard to processes, procedures, and metrics. Directly manages Foreclosure Supervisors in project monitoring, performance evaluations, goal setting and all other personnel matters. The role involves overseeing the foreclosure group, ensuring process documentation is complete and accurate, and acting as a liaison with internal business partners for timely and accurate processing of foreclosure actions. This position will also develop and maintain dashboards and metrics for foreclosure processes, use reporting to manage the team, and provide detailed reporting on foreclosure processes to aid in program fine-tuning. The Manager will coach and develop Foreclosure Supervisors, work closely with internal audit and compliance teams, and conduct regular meetings with external clients to review pipeline, progress, impediments, and potential resolution options. Additionally, the role oversees critical business processes for timely resolution of high-risk items and reviews audit reports with the team for training purposes.

Requirements

Bachelor’s degree or equivalent experience required.
6-8 years direct foreclosure or mortgage servicing related experience required.
2+ years’ experience managing people required.
Project management and problem-solving skills.
Proficiency in Microsoft Office- Outlook and Excel.
FNMA, FHLMC, FHA, VA, and USDA mortgage servicing experience required.
Ability to pull data as well as analyze it in order to build stronger legal programs.
Strong reporting skills
Excellent process management skills
Strong Organizational skills
Excellent written and verbal communication skills.
All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Microsoft Authenticator.

Nice To Haves

SQL experience is preferred

Responsibilities

Manages the oversight of the foreclosure group.
Ensures that process documentation is complete and accurate.
Acts as a liaison with internal business partners to ensure timely and accurate processing of foreclosure actions.
Develops new and maintains existing dashboards and metrics for foreclosure processes.
Uses reporting to manage the team and makes changes to reporting when necessary.
Provides detailed reporting on foreclosure processes under management which will aid in fine tuning the existing programs.
Coaches and develops Foreclosure Supervisors to ensure appropriate oversight of foreclosure-related processes and development of future leaders.
Works closely with our internal audit team as well as our compliance team to develop and manage to proficient foreclosure processes.
Conducts regular meetings with external clients to review pipeline, progress, impediments, and potential resolution options with investor and/or client contacts.
Oversees critical business processes to confirm timely resolution of high-risk items.
Reviews audit reports with team for training purposes.
Performs related duties as assigned by management.