Supervisor for Community Health Workers
About The Position
This is a grant-funded position. The Talent Acquisition Partner will be able to provide more details in the form of a Grant Funded Position Agreement. The position's purpose is to provide supervision, coaching, and direct support to a team of Community Health Workers (CHWs) working to improve health outcomes and eliminate racial, ethnic, and economic disparities in those outcomes. The role plays an integral part in program management, fostering the growth of CHWs, ensuring quality of service delivery, and guiding progress towards intervention goals. The Supervisor is responsible for the daily functions of a team of CHWs, including health system navigation, health education, patient engagement and follow-up, resource advocacy, and outreach activities. They will also assist with program design, evaluation, and evolution.
Requirements
- High school diploma or equivalent
- Five (5) years of experience as a Community Health Worker. Paid and non-paid experience/internships are accepted as experience.
- Must have previous experience with managing people, program, or a project
- Must complete CHW Supervisor training within 6 months of employment
Nice To Haves
- Education can be considered in lieu of the required work experience.
Responsibilities
- Daily operations and oversight of CHWs including hiring, training, professional development, performance evaluations, and onboarding/offboarding
- Coordinate staff scheduling and assignment; review and approve administrative functions (time, payroll, expense)
- Work in collaboration with department leadership to monitor program performance, quality improvement, and service delivery
- Work internally to align programs, workflows, and referral processes
- Provide leadership and guidance on best practice techniques to CHW staff
- Implement departmental plans and priorities identified by accountable leaders
- Assist with the design and evaluation of CHW interventions including the integration in clinical care
- Promote CHW services within the health ministry and community through ministry and community events, speaking engagements, inter-departmental meetings, in-services, and distribution of program materials
- Effectively communicate goals, standards, program expectations, service performance, and how the work serves Trinity Health objectives
Benefits
- Excellent benefits - starting day 1!
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
