Supervisor, Food & Beverage Systems

MLSE (Maple Leaf Sports & Entertainment Partnership)•Toronto, ON

About The Position

As a valuable member of the Food & Beverage Systems team, you will deliver championship service throughout the organization. Your responsibilities include various accounting and administrative functions surrounding point of sale (POS) operations and systems. Manage gratuity pay out platform for eligible employees in our cashless venues. Duties include: - creating accounts for new employees, as well as de-activating accounts for terminated employees. - following up with employees who may need additional assistance. - maintaining several Excel workbooks used for import of gratuities into the payment platform portal. - managing list of outstanding payments. Answer questions and concerns from employees via shared inbox. Update and send out financial reports in Excel to various client groups on a daily basis. Assist in managing POS systems by occasionally working event nights to act as liaison, and creating tickets for POS issues reported by Quick Service Supervisors to IT Event Support teams. Assist in Month End finance tasks including: - exporting inventory sheets and/or preparing digital inventory sheets. - keying/uploading inventory. - assisting in troubleshooting reporting issues. Adhere to all MLSE service standards and policies including Health & Safety. Work in compliance with the provisions of the Occupational Health & Safety Act. Other administrative duties as required.

Requirements

Must be available to work days, weekends and evenings as required.
Previous experience in hospitality/food and beverage industry required.
Strong working knowledge of all Microsoft Office tools, especially Excel required.
Ability to work independently with a high degree of accuracy and attention to detail.
Excellent interpersonal and communication skills.
Proven ability to maintain the utmost confidentiality of information and documents.
Must work well under pressure to achieve deadlines.
A winning attitude.

Responsibilities

Manage gratuity pay out platform for eligible employees in our cashless venues.
Create accounts for new employees, as well as deactivate accounts for terminated employees.
Follow up with employees who may need additional assistance.
Maintain several Excel workbooks used for import of gratuities into the payment platform portal.
Manage list of outstanding payments.
Answer questions and concerns from employees via shared inbox.
Update and send out financial reports in Excel to various client groups on a daily basis.
Assist in managing POS systems by occasionally working event nights to act as liaison.
Create tickets for POS issues reported by Quick Service Supervisors to IT Event Support teams.
Assist in Month End finance tasks including exporting inventory sheets and/or preparing digital inventory sheets.
Key/upload inventory.
Assist in troubleshooting reporting issues.
Adhere to all MLSE service standards and policies including Health & Safety.
Work in compliance with the provisions of the Occupational Health & Safety Act.
Perform other administrative duties as required.