Food & Beverage Supervisor

BallenIsles Country Club • Bend, OR

5h • Onsite

About The Position

Juniper Preserve, located in Bend, OR, is pleased to announce an excellent career opportunity for a Food & Beverage Supervisor! We are seeking a driven individual who is eager to learn, contribute, and grow within a fast‑paced hospitality-focused property organization. As part of Troon, you’ll contribute to a global leader in golf and community management.

Hourly Rate: $27 / hour

Looking for Morning Shift availability.

SUMMARY
Ensures exceptional service to all members and resort guests by supervising the day-to-day Food & Beverage front-of-the-house Signature Dining outlets - Iris & Blue Bar, Coyote Lounge, and Ghost Tree Lounge. Performs additional essential duties effectively and efficiently.

Requirements

• Ability to work a flexible schedule, including weekends, holidays, and evenings.
• Must be dressed neatly and well-groomed in company-approved uniform at all times.
• Ability to operate a P.O.S. system, make change, and process credit card transactions accurately.
• Capable of calmly responding to angry guests and notifying a manager.
• Able to verbalize menu items clearly to guests and respond to requests.
• Must write or memorize orders efficiently.
• Able to balance end-of-shift financial transactions.
• Ability to deliver plates, clear tables, and lift up to 50 lbs.
• Hear well amidst loud background noise.
• Must pass server validation.
• Must card all guests appearing under age 30 for alcohol purchases and under age 25 for tobacco purchases.
• Ability to add, subtract, multiply, and divide in all units of measure using whole numbers, common fractions, and decimals.
• Effectively present information and respond to questions from members, guests, management, and employees
• Frequent or occasional need to perform the following physical activities: reaching, bending, pushing, pulling, twisting, lifting, and climbing.
• Have frequent need to perform standing and walking activities related to inspecting property.
• Constant need to perform the following physical activities: grasping, turning, finger dexterity.
• Must be able to stand for long periods of time.
• Lifting/carrying up to 25 lbs. frequently and 50 lbs. occasionally.
• Vision requirements: constant need to view small print.
• Frequent need to see small details and things clearly beyond arms’ reach.
• Hearing requirements: constant need to speak on the telephone and/or two-way radio, respond to the general public and converse with staff.
• Ability to hear fire alarms and emergency equipment.

Nice To Haves

• some college training preferred.

Responsibilities

• Enforce and monitor established standards for service personnel.
• Hold pre-shift meetings regarding food, specials, service, VIPs on property, and in-house overnight accommodations.
• Monitor daily operations and systems of business.
• Perform server and/or bartender tasks such as taking orders, serving, and clearing tables whenever necessary; this is expected during off-seasons.
• Help in physical set-up, execution, and break-down of banquets, social functions, events, and tournaments.
• Maintain a clean and neat work environment.
• Able to effectively handle multiple tasks.
• Monitor use of and assist with ordering service supplies as necessary.
• Assist the F&B Manager in monitoring compliance with health, fire, and OLCC regulations regarding food and beverage preparation and service.
• Adhere to and enforce all company sanitation and safety procedures.
• Monitor employee and patron activities to ensure liquor regulations are obeyed.
• Investigate and resolve complaints regarding F&B quality and/or service.
• Maintain a professional standard at Juniper Preserve, including appearance and interaction with members, associates, and guests.
• Avoid discussing work-related issues with members and resort guests.
• Maintain positive attitude and flexibility to take on new and different tasks as assigned.
• Foster a cooperative and harmonious working climate to maximize employee morale and productivity.
• Keep the F&B Manager informed of all personnel problems or unusual matters of significance and take corrective action when necessary.
• Uphold the standards and expectations of food quality and production.
• Incorporate safe work practices in job performance.
• Regular and reliable attendance is expected.
• Assist the F&B Manager in monitoring and supervising service staff.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED