Supervisor Food and Beverage

Cherokee Nation Businesses•Robinsonville, MS

14h•Onsite

About The Position

The Supervisor Food and Beverage will assist with overseeing the Front Service staff in the various outlets. This role involves managing daily operations, ensuring adherence to policies and procedures, and maintaining high standards of guest service and food quality.

Requirements

High school diploma or equivalent.
Two (2) years of supervisory experience.
Work varied shifts, including weekends and holidays.
High-volume restaurant management or supervisory experience.
Able to effectively communicate in English, in both written and verbal forms.
Basic knowledge of computer software including Outlook, MS Word, Excel, and PowerPoint as well as office equipment, i.e., telephone, copier, fax machine.
Effective listening abilities with strong judgment skills.
Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts.

Responsibilities

Make daily floor plans per shift to ensure proper rotation and coverage of stations.
Review staffing, schedules, and vacations; coach and train on policies and procedures; perform employee evaluations and manage all issues related to attendance records.
Maintain contact with cashiers to ensure correct policies and procedures for check handling/closing are maintained by service staff.
Delegate responsibilities to employees and supervise tasks to completion, correctly, and on time.
Communicate with management, chefs, and culinary staff to fulfill and address any issues or needs requested by guests and or other employees.
Keep inventory form and stocking area updated; order supplies through the IP System and Purchasing and prepare purchase requisitions for any outlets.
Inspect the food coming from support departments to assure freshness and quality; properly label and date all products to ensure safe keeping and sanitation.
Analyze financial reports on a daily, monthly, and yearly basis; identify and implement cost-cutting measures and initiatives, able to contact the engineering department or other vendors to repair equipment.
Maintain direct communication with guests for special requests and large party reservations.
Perform other job-related duties as requested.