Food and Beverage Supervisor

CoralTree Hospitality • Olympic Valley, CA

2d • Onsite

About The Position

As the supervisor at the resort restaurants, you'll be responsible for providing leadership and guidance to the front-of-house team. Working closely with the Restaurant Manager, you'll assist in training and providing team oversight. With a passion for guest service, you'll lead the team in the creation of memorable dining experiences for our guests.

Requirements

• Must be 21 years of age or older
• Must be able to read, write and speak English
• Ability to work a flexible schedule that may include evenings, weekends and holidays
• At least three years of fine dining food and beverage experience preferred
• Must possess strong leadership, communication, and organizational abilities
• At least 2 years of supervision in a hospitality setting
• Must be capable of frequently carrying, lifting. pushing or pulling up to 25lbs, occasionally lifting 50lbs.
• Bending and moving intermittently.
• Use fingers to grasp, move or assemble very small objects.
• Must be able to balance, stoop, kneel, crouch, bend, stretch and twist or reach.
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perceptions and the ability to adjust focus.

Nice To Haves

• Sommelier, Cicerone and mixology experience a plus

Responsibilities

• Work in conjunction with the Restaurant Manager to ensure outstanding customer service and profitability within the Restaurant operations daily
• Comply with all Liquor and Labor regulations
• Responsible for reinforcement of department and company standards through training including all Everline policies, procedures and safety regulations
• Responsible for understanding POS system (InfoGenesis), updating changes and training staff in its use
• Responsible for the correct administration and supervision of restaurant reservations
• Responsible for the proper use of supplies, materials, and equipment
• Attends all meetings required of Department Leaders
• Maintains a commitment to customer service and guest satisfaction
• Assists in the development and execution of new promotions, events, etc.
• Responsible for the service standards of the outlets
• Maintains strong knowledge of hospitality trends, especially in food & beverage
• Monitors Revinate scores, shares with team and ensure service standards are met
• Assists with scheduling and payroll for all outlets
• Adjust daily staffing levels as appropriate
• Provides prompt follow-up to all guest concerns
• Touches tables in all outlets to strengthen guest relations
• Maintains a safe and pleasant work environment
• Assists in managing Outlet F&B storage
• Works closely with purchasing to ensure proper cost control and quality product
• Recommends discipline and/or termination when appropriate of team members to management
• Resolves guest issues promptly and with great care and effectiveness
• Offers warm and sincere welcome/farewell to all guests of Everline Resort including use of guest name & good eye contact with each guest
• Maintains an up to date working knowledge of all resort amenities as well as any special events
• Interacts with resort staff in a professional manner, assisting other departments with necessary information
• Remains alert, courteous and helpful to the guests and colleagues at all time
• Performs other duties as assigned

Benefits

• Discounted Palisades Tahoe Ski Pass
• Food & beverage, retail, and spa discounts
• Free rentals on ski gear, ice skates, nordic skiing, and golf course access
• Discounted rooms at Hyatt and CoralTree Properties
• Group medical, dental, vision, life, and disability benefits.
• Participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement.
• An employee assistance program.
• Paid time off/sick time
• Participation in a 401(k) plan with a company match.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed