Supervisor - Fluid Utilities

Wells Enterprises • City of Dunkirk, NY

2d

About The Position

This position is responsible for supervising the execution of cost effective and timely maintenance work necessary for the operation of utilities systems and production operations. This includes directing, coordinating and supporting maintenance personnel.

Requirements

• Experience in utilities systems and production operations maintenance.
• Experience directing, coordinating, and supporting maintenance personnel.
• Experience analyzing and forecasting department manpower vs. workload.
• Experience monitoring labor utilization variances.
• Experience establishing priorities and scheduling planned and emergent work.
• Experience following up on completed and in-progress work.
• Experience reviewing work patterns to identify opportunities for proactive work.
• Experience monitoring failures and implementing root cause analysis.
• Experience with PSM compliance, including employee training and SOPs.
• Experience training personnel for maintenance tasks and regulatory requirements.
• Experience guiding and coaching technicians through skills progression.
• Experience coordinating with maintenance and operation teams, and external resources.
• Experience responding to downtime calls and troubleshooting issues.
• Experience improving the reliability of plant assets and overall plant performance.
• Experience resolving employee relations, performance, and disciplinary matters.
• Experience providing performance appraisals.

Responsibilities

• Proactively analyzes and forecasts department manpower vs. workload to determine most appropriate staffing levels, work schedules, and outsourcing requirements. Additionally, monitors labor utilization variances to ensure maximum work effectiveness.
• Work cooperatively with Fluid Utilities Planner. Responsible for establishing priorities for personnel and scheduling all planned and emergent work to individual technicians, ensuring that work is completed as efficiently as possible, maximizing employee productivity.
• Follows up with completed and in-progress work to ensure that work is completed correctly, professionally, and on-time. Reviews completed work and work patterns by craftsmen to identify non-scheduled work that can be transitioned to proactive work Additionally, monitors failures to ensure that the root cause analysis program is implemented appropriately and effectively.
• Works cooperatively with the Facility Refrigeration Engineer and PSM Coordinator in regard to PSM. Directly responsible for ensuring PSM compliance in regard to employee training, refresher training, SOP refresher training, and other tasks executed by refrigeration technicians.
• Responsible for training personnel to ensure that they can execute required maintenance tasks and to meet regulatory requirements. Responsible for guiding and coaching refrigeration technicians through the skills progression process.
• Coordinates on a day-to-day basis to ensure that customer needs are met. Here coordination with other maintenance and operation teams, along with external resources will be required. This also includes ensuring that personnel respond to downtime calls, troubleshooting issues, and ensuring that systems are operating reliably.
• Seeks out and develops opportunities to improve the reliability of plant assets and improve overall plant performance.
• Proactively and effectively resolves all employee relations, performance, and disciplinary matters, working with the HR department. Furthermore, provides performance appraisals, with a focus on both technical and interpersonal skills.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed