Utilities Division Supervisor

City of Denison•Denison, TX

16h•Onsite

About The Position

The Utilities Division Supervisor serves as a key member of the Utilities Division and is responsible for planning, coordinating and supervising the daily operations and activities of the City’s Water and Wastewater infrastructure including the maintenance and repair of the City’s water distribution and wastewater collection system. This position has extensive contact with contractors, citizens and handles field investigations, inquiries and complaints. This position provides leadership in all aspects of utility operations, ensures all tasks run efficiently, provides excellent troubleshooting skills, provides excellent customer service to the public and ensures regulatory compliance.

Requirements

Must have high school diploma/GED.
Must have knowledge of water and sewer utility services and related technology/systems used in the operational aspect of utility operations, materials, methods and tools used in the maintenance of water and wastewater services.
Five years of experience in water/sewer services, including installation and repair and providing service to others, preferably in a municipal utility.
Possess or can obtain a Class C Water Distribution and Class II Wastewater Collections license within one year of hiring.
Possession of a valid Class C Texas driver license.
Must have driving record sufficient for coverage by City's auto liability carrier.

Nice To Haves

Three years supervisory experience is preferred.

Responsibilities

Supervise, schedule, review and evaluate the work activities of Utility personnel, counsel and coach team members.
Coordinate the work activities of the Utility Crews and participate in daily work of staff responsible for maintenance and repairs.
Investigate and resolve customer inquiries and complaints.
Maintain the city’s infrastructure, equipment and parts supply inventory.
Operate and maintain responsibility for a variety of tools and equipment including city vehicles and hand tools.
Identifying and resolving operational, technical and procedural problems; to ensure all operations run efficiently and workload is completed in a timely manner.
Ensure that all utility infrastructure is maintained and repaired in accordance with AWWA recommendations.
Contributes to the efficiency and effectiveness of the team by offering suggestions and directing or participating as an active member of a work team.
Participates in the selection of assigned staff, provides or coordinates staff training, works with employees to correct deficiencies and implements discipline procedures.
Conduct product review and testing, research product specifications and assists in the development of request for proposals and analyzing of responses, recommends technologies and vendors.
Monitor contractor activities to ensure city specifications and regulations are met, keep abreast of all water meter and detector check applications.
Perform special assignments and/or other related duties as assigned.