Responsible for supporting the HYVE Credit and Collection Department. Provides strategic support for the delivery of preceding-sales services and supports to clients/customers. Supports the activities of credit approval and credit collection. Recommends credit limits and handles special credit arrangements and problem collection accounts. Oversees analysis of accounts receivable, aging of accounts to determine overdue accounts, and collection procedures. Analyzes operational processes, escalation procedures, departmental systems, and identifies opportunities for improvements and value add to customers/clients. Assists with the activities of customer issue resolution. Is an advocate for the customer in dealing with multiple departments across the company. Provide guidance to other team members, promoting best practices.
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Job Type
Full-time
Career Level
Mid Level