Supervisor, Field Sales (Starlink) - CA

SpaceX_Global•Merced, CA

17h

About The Position

SpaceX is seeking a dynamic, experienced supervisor to lead local sales representatives in Starlink’s door-to-door sales program across participating regions. The supervisor is accountable for regional sales and qualified activation goals, representative productivity, and consistent delivery of client expectations in the field. The role translates the sales approach and messaging established by Starlink and SpaceX leadership into effective doorstep execution in residential communities surrounding participating campuses. The supervisor leads through hands-on coaching, active performance management, and clear accountability. They also improve processes, develop a motivated and resilient team, coordinate territory coverage, support recruiting and training, and keep the National Sales Manager informed about performance, forecasts, and recovery plans. The role may be located in Hollister, Salinas, Soledad, San Luis Obispo, Firebaugh, Modesto, Watsonville, Los Gatos, Santa Maria, Los Banos, or surrounding areas, and requires travel approximately 50%–75% or more of the time.

Requirements

Bachelor’s degree, or 4+ years of professional experience in sales, customer operations, marketing, or customer success in lieu of a degree.
2+ years of people management experience.
Must be available to work extended hours and weekends as needed.
Willingness to travel approximately 50%–75% or more of the time to regional locations and other SpaceX locations.

Nice To Haves

Proven record of leading door-to-door or residential direct sales teams and achieving sales targets through active coaching and performance management.
4+ years of experience managing a dispersed sales team across multiple territories or locations, with clear expectations and consistent follow-through.
Strong personal selling skills and confidence demonstrating effective doorstep conversations, handling rejection, overcoming objections, and closing sales.
Ability to use activity and conversion data to identify performance gaps, take decisive action, and improve results quickly.
Hands-on, results-driven leadership style and strong communication skills.
Experience with telecom, internet service, or other sales teams.

Responsibilities

Own regional sales results by translating national goals into regional and individual targets, monitoring daily activity and weekly performance, and driving representatives to meet or exceed expectations.
Direct door-to-door execution by setting expectations for canvassing schedules, territory coverage, doors knocked, customer conversations, and conversion.
Coach representatives in the field by walking residential routes, observing doorstep conversations, demonstrating introductions and closing techniques, and improving objection handling and follow-up.
Hold representatives accountable through regular check-ins and performance reviews, prompt action on missed commitments, and specific improvement plans with deadlines; partner with the National Sales Manager and HR on corrective action and staffing changes when needed.
Build a motivated, competitive team by recognizing strong results, sharing successful selling techniques across campuses, and reinforcing persistence and resilience.
Put the approved Starlink sales approach and messaging into practice.
Ensure representatives understand the offer and customer experience expectations, share field feedback with the National Sales Manager, and quickly implement agreed changes.
Partner with recruiting and training teams to hire sales-motivated people, prepare them to sell, and accelerate their productivity.
Coordinate coverage around regional representative availability and day-to-day territory needs.
Keep the National Sales Manager informed with accurate results, a realistic forecast, and clear recovery plans.
Resolve field issues promptly and escalate risks to sales performance or client satisfaction.

Benefits

Potential long-term incentives in the form of company stock or long-term cash awards.
Potential discretionary bonuses.
Ability to purchase additional stock at a discount through an Employee Stock Purchase Plan.
Comprehensive medical, vision, and dental coverage.
Access to a 401(k) retirement plan.
Short- and long-term disability insurance.
Life insurance.
Paid parental leave.
Various other discounts and perks.
May accrue 3 weeks of paid vacation.
Eligible for 10 or more paid holidays per year.
Paid sick leave pursuant to Company policy.