Supervisor, Field Sales (Starlink) - CA

SpaceX_Global • Remote - CA, CA

5d

About The Position

SpaceX is seeking a Supervisor, Field Sales to lead local representatives in its Starlink door-to-door sales program across participating regions. The role is accountable for regional sales and qualified activation goals, representative productivity, and consistent delivery of client expectations in the field. The supervisor translates sales strategy and messaging aligned with Starlink and SpaceX leadership into effective doorstep execution, while driving process improvements and cultivating a culture of excellence.

The team sells door-to-door in residential communities surrounding participating campuses. The supervisor leads through hands-on coaching, active performance management, clear accountability, and coordination with the National Sales Manager and recruiting, training, and HR teams. The role reports to the National Sales Manager and requires approximately 50%–75% or more travel to regional and other SpaceX locations, as well as availability for extended hours and weekends as needed.

Requirements

• Bachelor’s degree, or at least 4 years of professional experience in sales, customer operations, marketing, or customer success in lieu of a degree.
• At least 2 years of people management experience.
• Must be available to work extended hours and weekends as needed.
• Willingness to travel approximately 50%–75% or more of the time to regional locations and other SpaceX locations.

Nice To Haves

• Proven record of leading door-to-door or residential direct sales teams and achieving sales targets through active coaching and performance management.
• At least 4 years of experience managing a dispersed sales team across multiple territories or locations, with clear expectations and consistent follow-through.
• Strong personal selling skills and confidence demonstrating doorstep conversations, handling rejection, overcoming objections, and closing sales.
• Ability to use activity and conversion data to identify performance gaps, take decisive action, and improve results quickly.
• Hands-on, results-driven leadership style and strong communication skills.
• Experience with telecom, internet service, or other sales teams.

Responsibilities

• Translate national sales goals into regional and individual targets, monitor daily activity and weekly performance, and drive representatives to meet or exceed expectations.
• Set expectations for canvassing schedules, territory coverage, doors knocked, customer conversations, and conversion.
• Coach representatives in the field by walking residential routes, observing doorstep conversations, demonstrating introductions and closing techniques, and improving objection handling and follow-up.
• Conduct regular check-ins and performance reviews, promptly address missed commitments, and set specific improvement plans with deadlines.
• Partner with the National Sales Manager and HR on corrective action and staffing changes when needed.
• Recognize strong results, share successful selling techniques across campuses, and reinforce persistence and resilience.
• Put the approved Starlink sales approach and messaging into practice.
• Ensure representatives understand the offer and customer experience expectations; share field feedback with the National Sales Manager and implement agreed changes quickly.
• Partner with recruiting and training teams to hire sales-motivated people, prepare them to sell, and accelerate their productivity.
• Coordinate coverage around regional representative availability and day-to-day territory needs.
• Keep the National Sales Manager informed with accurate results, a realistic forecast, and clear recovery plans.
• Resolve field issues promptly and escalate risks to sales performance or client satisfaction.

Benefits

• Potential eligibility for long-term incentives in the form of company stock or long-term cash awards, discretionary bonuses, and an Employee Stock Purchase Plan offering additional stock at a discount.
• Comprehensive medical, vision, and dental coverage.
• 401(k) retirement plan.
• Short- and long-term disability insurance.
• Life insurance.
• Paid parental leave.
• Approximately 3 weeks of accrued paid vacation.
• 10 or more paid holidays per year.
• Paid sick leave pursuant to Company policy.
• Various other discounts and perks.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager