Supervisor, Field Sales (Starlink) - IL

SpaceX_Global•Elgin, IL

18h

About The Position

SpaceX is seeking a dynamic and experienced supervisor to lead local sales representatives in the Starlink door-to-door sales program across participating regions in Illinois and nearby areas. The supervisor will drive regional sales and qualified activation goals through hands-on coaching, active performance management, and clear accountability. The sales team will canvass residential communities surrounding participating campuses. Reporting to the National Sales Manager, the supervisor will translate sales strategy and messaging from Starlink and SpaceX leadership into effective field execution. The role includes setting targets, directing territory coverage and canvassing activity, coaching representatives in the field, supporting hiring and training, and communicating results and field feedback. The position is responsible for representative productivity, regional sales performance, and consistent delivery of customer expectations.

Requirements

Bachelor’s degree, or at least 4 years of professional experience in sales, customer operations, marketing, or customer success in lieu of a degree.
At least 2 years of people management experience.
Must be available to work extended hours and weekends as needed.
Willingness to travel approximately 50%–75% or more of the time to regional locations and other SpaceX locations.

Nice To Haves

Proven record of leading door-to-door or residential direct sales teams and achieving targets through active coaching and performance management.
At least 4 years of experience managing a dispersed sales team across multiple territories or locations, with clear expectations and consistent follow-through.
Strong personal selling skills and confidence demonstrating doorstep conversations, handling rejection, overcoming objections, and closing sales.
Ability to use activity and conversion data to identify performance gaps, take decisive action, and improve results quickly.
Hands-on, results-driven leadership style and strong communication skills.
Experience with telecom, internet service, or other sales teams.

Responsibilities

Translate national sales goals into regional and individual targets; monitor daily activity and weekly performance and drive representatives to meet or exceed expectations.
Direct door-to-door execution by setting expectations for canvassing schedules, territory coverage, doors knocked, customer conversations, and conversion.
Coach representatives in the field by observing doorstep conversations, demonstrating introductions and closing techniques, and improving objection handling and follow-up.
Run regular check-ins and performance reviews, address missed commitments, and set specific improvement plans with deadlines; partner with the National Sales Manager and HR on corrective action and staffing changes as needed.
Build a motivated, competitive team by recognizing strong results, sharing effective selling techniques, and reinforcing persistence and resilience.
Put the approved Starlink sales approach and messaging into practice.
Ensure representatives understand the offer and customer experience expectations; communicate field feedback and implement agreed changes.
Partner with recruiting and training teams to hire sales-motivated people, prepare them to sell, and accelerate their productivity.
Coordinate representative availability and day-to-day territory coverage.
Keep the National Sales Manager informed with accurate results, realistic forecasts, and recovery plans.
Resolve field issues promptly and escalate risks to sales performance or client satisfaction.

Benefits

Potential long-term incentives in the form of company stock or long-term cash awards, discretionary bonuses, and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan.
Comprehensive medical, vision, and dental coverage.
401(k) retirement plan.
Short- and long-term disability insurance.
Life insurance.
Paid parental leave.
Various discounts and perks.
Accrual of 3 weeks of paid vacation.
10 or more paid holidays per year.
Paid sick leave pursuant to Company policy.