Supervisor, Field Sales (Starlink) - IL

SpaceX_Global•Joliet, IL

17h

About The Position

SpaceX is seeking a regional sales supervisor to lead local representatives in its Starlink door-to-door sales program. The supervisor will deliver regional sales and qualified activation goals by coaching representatives in the field, managing performance, and ensuring accountability. The team sells in residential communities surrounding participating campuses. Reporting to the National Sales Manager, the supervisor will translate the sales approach and messaging aligned with Starlink and SpaceX leadership into effective doorstep execution. The role also involves improving processes, maintaining customer experience expectations, coordinating territory coverage, and sharing field feedback. The position may be located in Plainfield, Morris, Wilmington, Kankakee, Monee, New Lenox, Lemont, Yorkville, Ottawa, or surrounding areas in Illinois, and requires approximately 50%–75% or more travel to regional and other SpaceX locations. Total on-target earnings are $160,000, comprising a base rate of $96,000 and target variable pay of $64,000 at 100% quota attainment. Variable pay is not guaranteed and depends on quota attainment. Actual level and base salary are determined case by case based on job-related knowledge and skills, education, and experience. The rewards package may also include long-term incentives, discretionary bonuses, an employee stock purchase plan, medical, vision and dental coverage, a 401(k), disability and life insurance, paid parental leave, discounts and perks, three weeks of accrued paid vacation, at least 10 paid holidays, and paid sick leave under company policy.

Requirements

Bachelor’s degree, or at least 4 years of professional experience in sales, customer operations, marketing, or customer success in lieu of a degree.
At least 2 years of people management experience.
Must be available to work extended hours and weekends as needed.
Willingness to travel approximately 50%–75% or more of the time to regional locations and other SpaceX locations.

Nice To Haves

Proven record of leading door-to-door or residential direct sales teams and achieving sales targets through active coaching and performance management.
At least 4 years of experience managing a dispersed sales team across multiple territories or locations, with clear expectations and consistent follow-through.
Strong personal selling skills and confidence demonstrating effective doorstep conversations, handling rejection, overcoming objections, and closing sales.
Ability to use activity and conversion data to identify performance gaps, take decisive action, and improve results quickly.
Hands-on, results-driven leadership style and strong communication skills.
Experience with telecom, internet service, or other sales teams.

Responsibilities

Own regional sales results by translating national goals into regional and individual targets, monitoring daily activity and weekly performance, and driving representatives to meet or exceed expectations.
Direct door-to-door execution by setting expectations for canvassing schedules, territory coverage, doors knocked, customer conversations, and conversion.
Coach representatives in the field by observing doorstep conversations, demonstrating introductions and closing techniques, and improving objection handling and follow-up.
Hold representatives accountable through regular check-ins and performance reviews; address missed commitments promptly and set improvement plans with deadlines.
Partner with the National Sales Manager and HR on corrective action and staffing changes when needed.
Build a motivated, competitive team by recognizing strong results, sharing successful selling techniques across campuses, and reinforcing persistence and resilience.
Put the approved Starlink sales approach and messaging into practice.
Ensure representatives understand the offer and customer experience expectations; share field feedback with the National Sales Manager and quickly implement agreed changes.
Partner with recruiting and training teams to hire sales-motivated people, prepare them to sell, and accelerate their productivity.
Coordinate coverage based on regional representative availability and day-to-day territory needs.
Keep the National Sales Manager informed with accurate results, a realistic forecast, and clear recovery plans.
Resolve field issues promptly and escalate risks to sales performance or client satisfaction.

Benefits

Potential long-term incentives in the form of company stock or long-term cash awards.
Potential discretionary bonuses.
Ability to purchase additional stock at a discount through an Employee Stock Purchase Plan.
Comprehensive medical, vision, and dental coverage.
Access to a 401(k) retirement plan.
Short- and long-term disability insurance.
Life insurance.
Paid parental leave.
Various discounts and perks.
May accrue 3 weeks of paid vacation.
Eligible for 10 or more paid holidays per year.
Paid sick leave pursuant to Company policy.