Supervisor, Field Sales (Starlink) - IA

SpaceX_Global•Ames, IA

17h

About The Position

SpaceX is seeking a Regional Sales Growth Supervisor to lead local sales representatives in the Starlink door-to-door sales program. The supervisor will drive regional sales and qualified activation results through hands-on coaching, performance management, and clear accountability. The team sells door-to-door in residential communities surrounding participating campuses. The role may be based in Sioux City, Omaha, Des Moines, Fort Dodge, Boone, Grimes, Ankeny, Bondurant, Madrid, or surrounding areas. Reporting to the National Sales Manager, the supervisor will translate the sales approach and messaging aligned with Starlink and SpaceX leadership into effective field execution. The position is accountable for regional sales and activation goals, representative productivity, and consistent delivery of client expectations. It also involves improving processes and cultivating a high-performing team. The role requires approximately 50%–75% or more travel to regional locations and other SpaceX locations, and availability for extended hours and weekends as needed.

Requirements

Bachelor’s degree, or 4+ years of professional experience in sales, customer operations, marketing, or customer success in lieu of a degree.
2+ years of people management experience.
Must be available to work extended hours and weekends as needed.
Willingness to travel approximately 50%–75% or more of the time to regional locations and other SpaceX locations.

Nice To Haves

Proven record leading door-to-door or residential direct sales teams and achieving sales targets through active coaching and performance management.
4+ years of experience managing a dispersed sales team across multiple territories or locations, with clear expectations and consistent follow-through.
Strong personal selling skills and confidence demonstrating effective doorstep conversations, handling rejection, overcoming objections, and closing sales.
Ability to use activity and conversion data to identify performance gaps, take decisive action, and improve results quickly.
Hands-on, results-driven leadership style and strong communication skills.
Experience with telecom, internet service, or other sales teams.

Responsibilities

Own regional sales results by translating national goals into regional and individual targets, monitoring daily activity and weekly performance, and driving representatives to meet or exceed expectations.
Direct door-to-door execution by setting expectations for canvassing schedules, territory coverage, doors knocked, customer conversations, and conversion.
Coach representatives in the field by walking residential routes, observing doorstep conversations, demonstrating introductions and closing techniques, and improving objection handling and follow-up.
Hold representatives accountable through regular check-ins and performance reviews, prompt responses to missed commitments, and specific improvement plans with deadlines; partner with the National Sales Manager and HR on corrective action and staffing changes when needed.
Build a motivated, competitive team by recognizing strong results, sharing successful techniques across campuses, and reinforcing persistence and resilience.
Put the approved Starlink sales approach and messaging into practice.
Ensure representatives understand the offer and customer experience expectations; share field feedback with the National Sales Manager and implement agreed changes quickly.
Partner with recruiting and training teams to hire sales-motivated people, prepare them to sell, and accelerate their productivity.
Coordinate coverage around regional representative availability and day-to-day territory needs.
Keep the National Sales Manager informed with accurate results, a realistic forecast, and clear recovery plans.
Resolve field issues promptly and escalate risks to sales performance or client satisfaction.

Benefits

Potential long-term incentives in the form of company stock or long-term cash awards.
Potential discretionary bonuses.
Ability to purchase additional stock at a discount through an Employee Stock Purchase Plan.
Comprehensive medical coverage.
Vision coverage.
Dental coverage.
401(k) retirement plan.
Short- and long-term disability insurance.
Life insurance.
Paid parental leave.
Various other discounts and perks.
Accrue 3 weeks of paid vacation.
10 or more paid holidays per year.
Paid sick leave pursuant to Company policy.